Billing Overview

Billing Overview

Chat adopts the following billing methods:
Plan prepaid: The validity period of a package is from the day of purchase to the same day the following month. For example, a package purchased on March 1, 2023 is valid from March 1, 2023, to April 1, 2023.
Pay-as-you-go: Out-of-plan resource usage fees are billed by calendar month. Fees incurred in a calendar month will be deducted within the first 3 days of the next month.

Basic Services

The basic service fee covers two parts: the resource plan fee and out-of-plan resource usage fee.
Resource plan fee: Chat offers the Free Trial, Standard, and Premium editions. After you have created an application in the console, it is defaulted as the Free Trial edition (free). Based on your business needs, you can upgrade to another plan with different capabilities. For resource plan comparison, see Comparison of billing plans.
Out-of-plan resource usage fee: The fee charged for resource usage that exceeds the free quota of the Standard or Premium edition plan.
Note:
Free Trial edition has a default validity period of one month. If needed, you can apply for an extension upon service expiration in Console.
The following table compares the features of different plans:
Feature
Free Trial Edition
Standard Edition
Premium Edition
Global coverage
Supported
Supported
Supported
Maximum users
Unlimited
Unlimited
Unlimited
Maximum friends for a single user
20
3,000
3,000
Maximum groups a single user can join
50
500
1,000
Maximum members per group (non-audio-video group)
20
200
2,000
Maximum non-audio-video groups (excluding disbanded ones)
100
Unlimited
Unlimited
Maximum audio-video groups that can be created
50
50
Unlimited
Maximum net increase in group quantity per day
100
10,000
10,000
Free retention period of historical messages
7 days
7 days
30 days
Quota of free monthly active users (MAU)
100/month
10,000/month
10,000/month
Supported
Not supported
Not supported
Concurrent logins on multiple devices on the same platform
Supported
Not supported
Supported
Local message search (Android and iOS)
Supported
Not supported
Supported
Message history for new members in audio-video groups
Supported
Not supported
Supported
Supported
Not supported
Supported
Read receipts for group messages
Supported
Not supported
Supported
Targeted group messages
Supported
Not supported
Supported
List of online audio-video group members
Supported
Not supported
Supported
Broadcast messaging of audio-video group
Supported
Not supported
Supported
User status
Supported
Not supported
Supported
Conversation mark
Supported
Not supported
Supported
Conversation group
Supported
Not supported
Supported
Audio-video group member banning
Supported
Not supported
Supported
Maximum audio-video groups that can be created: The total number of audio-video groups that can be created by all users under an application (SDKAppID). Audio-video groups support only text, image, short audio, and custom messages. Services such as Cloud Streaming Services and Tencent Real-Time Communication need to be activated separately.
Maximum net increase in group quantity per day: The net total number of groups (of all types) that can be created by all users under an application (SDKAppID) in a calendar day. Its value is 10,000, and up to 5 online broadcasting chat rooms can be created. If the quantity of groups created reaches the threshold of the day, but you need to create more groups, delete the groups that are no longer needed. For more information, see Groups.
MAU: The number of unique users that log in to Chat app in a given month. A user that logs in repeatedly in the same month counts as only one MAU.
Community: A community allows users to join and leave freely. It is suitable for chat scenarios with a super large number of community members, such as knowledge sharing and game discussion. For more information, see Groups.

Value-Added Services

Category
Item
Description
Value-Added Services
Desk
Desk provides ready-to-use online customer services to answer in-app user inquiries for your Chat applications, offering features such as workstation, AI chatbot, route allocation, shortcut reply, and satisfaction evaluation.
Call
Call can enable features such as 1-to-1 calls, group calls, and multi-platform call making/answering for your Chat application. It applies to an individual application (SDKAppID). For more billing details, see Call.

Plugin Services

Category
Item
Description
Push Plugin
Push plugin - resource plan
We provide you with stable, timely and diversified push services. The push plugin supports ordinary message push and all-staff/tag push, offering complete push lifecycle query, data statistics, and troubleshooting service.
Push plugin - out-of-plan resource (all-staff/tag push interface)
Cloud Search
Push plugin - resource plan
We provide services such as Cloud Global Search, Specified Session Search, Specified User Search, and relational search with OR/AND.
Push plugin - out-of-plan resource
Note:
More value-added services are under development. If you have additional value-added service requirements when using Chat, please contact us.

References