Billing Overview
Billing Overview
Chat adopts the following billing methods:
Plan prepaid: The validity period of a package is from the day of purchase to the same day the following month. For example, a package purchased on March 1, 2023 is valid from March 1, 2023, to April 1, 2023.
Pay-as-you-go: Out-of-plan resource usage fees are billed by calendar month. Fees incurred in a calendar month will be deducted within the first 3 days of the next month.
Basic Services
The basic service fee covers two parts: the resource plan fee and out-of-plan resource usage fee.
Resource plan fee: Chat offers the Free Trial, Standard, and Premium editions. After you have created an application in the console, it is defaulted as the Free Trial edition (free). Based on your business needs, you can upgrade to another plan with different capabilities. For resource plan comparison, see Comparison of billing plans.
Out-of-plan resource usage fee: The fee charged for resource usage that exceeds the free quota of the Standard or Premium edition plan.
Note:
Free Trial edition has a default validity period of one month. If needed, you can apply for an extension upon service expiration in Console.
The following table compares the features of different plans:
Feature | Free Trial Edition | Standard Edition | Premium Edition |
Global coverage | Supported | Supported | Supported |
Maximum users | Unlimited | Unlimited | Unlimited |
Maximum friends for a single user | 20 | 3,000 | 3,000 |
Maximum groups a single user can join | 50 | 500 | 1,000 |
Maximum members per group (non-audio-video group) | 20 | 200 | 2,000 |
Maximum non-audio-video groups (excluding disbanded ones) | 100 | Unlimited | Unlimited |
Maximum audio-video groups that can be created | 50 | 50 | Unlimited |
Maximum net increase in group quantity per day | 100 | 10,000 | 10,000 |
Free retention period of historical messages | 7 days | 7 days | 30 days |
Quota of free monthly active users (MAU) | 100/month | 10,000/month | 10,000/month |
Supported | Not supported | Not supported | |
Concurrent logins on multiple devices on the same platform | Supported | Not supported | Supported |
Local message search (Android and iOS) | Supported | Not supported | Supported |
Message history for new members in audio-video groups | Supported | Not supported | Supported |
Supported | Not supported | Supported | |
Read receipts for group messages | Supported | Not supported | Supported |
Targeted group messages | Supported | Not supported | Supported |
List of online audio-video group members | Supported | Not supported | Supported |
Broadcast messaging of audio-video group | Supported | Not supported | Supported |
User status | Supported | Not supported | Supported |
Conversation mark | Supported | Not supported | Supported |
Conversation group | Supported | Not supported | Supported |
Audio-video group member banning | Supported | Not supported | Supported |
Maximum audio-video groups that can be created: The total number of audio-video groups that can be created by all users under an application (SDKAppID). Audio-video groups support only text, image, short audio, and custom messages. Services such as Cloud Streaming Services and Tencent Real-Time Communication need to be activated separately.
Maximum net increase in group quantity per day: The net total number of groups (of all types) that can be created by all users under an application (SDKAppID) in a calendar day. Its value is 10,000, and up to 5 online broadcasting chat rooms can be created. If the quantity of groups created reaches the threshold of the day, but you need to create more groups, delete the groups that are no longer needed. For more information, see Groups.
MAU: The number of unique users that log in to Chat app in a given month. A user that logs in repeatedly in the same month counts as only one MAU.
Community: A community allows users to join and leave freely. It is suitable for chat scenarios with a super large number of community members, such as knowledge sharing and game discussion. For more information, see Groups.
Value-Added Services
Category | Item | Description |
Value-Added Services | Desk | Desk provides ready-to-use online customer services to answer in-app user inquiries for your Chat applications, offering features such as workstation, AI chatbot, route allocation, shortcut reply, and satisfaction evaluation. |
| Call | Call can enable features such as 1-to-1 calls, group calls, and multi-platform call making/answering for your Chat application. It applies to an individual application (SDKAppID). For more billing details, see Call. |
Plugin Services
Category | Item | Description |
Push Plugin | Push plugin - resource plan | We provide you with stable, timely and diversified push services. The push plugin supports ordinary message push and all-staff/tag push, offering complete push lifecycle query, data statistics, and troubleshooting service. |
| Push plugin - out-of-plan resource (all-staff/tag push interface) | |
Cloud Search | Push plugin - resource plan | We provide services such as Cloud Global Search, Specified Session Search, Specified User Search, and relational search with OR/AND. |
| Push plugin - out-of-plan resource | |
Note：
More value-added services are under development. If you have additional value-added service requirements when using Chat, please contact us.
References