DescribeUserInfo

1. API Description

Domain name for API request: trtc.tencentcloudapi.com.

This API (the old DescribeUserInformation) is used to query the user list of a specified time range (up to four hours) in the last 14 days. The data of up to 100 users can be returned per page (six are returned by default).
Note:

You can use this API to query historical data or for reconciliation purposes, but we do not recommend you use it for crucial business logic.
If you need to call this API, please upgrade the monitoring dashboard version to "Standard". For more details, please refer to: https://trtc.io/document/60214?product=pricing.

A maximum of 20 requests can be initiated per second for this API.

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2. Input Parameters

The following request parameter list only provides API request parameters and some common parameters. For the complete common parameter list, see Common Request Parameters.

Parameter Name	Required	Type	Description
Action	Yes	String	Common Params. The value used for this API: DescribeUserInfo.
Version	Yes	String	Common Params. The value used for this API: 2019-07-22.
Region	Yes	String	Common Params. For more information, please see the list of regions supported by the product. This API only supports: ap-beijing, ap-guangzhou, ap-mumbai, ap-singapore.
CommId	Yes	String	The unique ID of a call, whose format is `SdkAppId_CreateTime`, such as `1400xxxxxx_218695_1590065777`. `createTime` is the UNIX timestamp (seconds) when the room was created. Its value can be obtained using the DescribeRoomInfo API.
StartTime	Yes	Integer	The start time, which is a Unix timestamp (seconds) in local time, such as `1590065777`. Note: Only data in the last 14 days can be queried.
EndTime	Yes	Integer	The end time, which is a Unix timestamp (seconds) in local time, such as `1590065877`. Note: The end and start time cannot be more than four hours apart.
SdkAppId	Yes	Integer	The application ID, such as `1400xxxxxx`.
UserIds.N	No	Array of String	The users to query. If you do not specify this, the information of six users will be returned. Array length: 1-100.
PageNumber	No	Integer	The page number. The default is 0. Note: If `PageNumber` or `PageSize` is not specified, six records will be returned.
PageSize	No	Integer	The number of records per page. The default is `6`. Array length: 1-100.

3. Output Parameters

Parameter Name	Type	Description
Total	Integer	The number of records returned.
UserList	Array of UserInformation	The user information. Note: This field may return null, indicating that no valid values can be obtained.
RequestId	String	The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.

4. Example

Example1 Querying users and call metrics

Input Example

POST / HTTP/1.1
Host: trtc.tencentcloudapi.com
Content-Type: application/json
X-TC-Action: DescribeUserInfo
<Common request parameters>

{
    "StartTime": 1590065777,
    "CommId": "1400188366_218695_1590065777",
    "UserIds": [
        "user1_54816741",
        "user2_2107025"
    ],
    "SdkAppId": 1400188366,
    "EndTime": 1590065877
}

Output Example

{
    "Response": {
        "Total": 1,
        "UserList": [
            {
                "RoomStr": "218695",
                "UserId": "user1_54816741",
                "JoinTs": 1590065777,
                "LeaveTs": 1590067658,
                "Finished": true,
                "DeviceType": "",
                "SdkVersion": "4.3.14",
                "ClientIp": "10.4.1.13"
            },
            {
                "RoomStr": "218695",
                "UserId": "user2_2107025",
                "JoinTs": 1590065700,
                "LeaveTs": 1590067693,
                "Finished": true,
                "DeviceType": "",
                "SdkVersion": "4.3.14",
                "ClientIp": "10.4.1.13"
            }
        ],
        "RequestId": "2e12e365-43e8-4efd-902d-906303e2ee4a"
    }
}

5. Developer Resources

SDK

TencentCloud API 3.0 integrates SDKs that support various programming languages to make it easier for you to call APIs.

Command Line Interface

Tencent Cloud CLI 3.0

6. Error Code

The following only lists the error codes related to the API business logic. For other error codes, see Common Error Codes.

Error Code	Description
InternalError	Internal error.
InternalError.DBError	An error occurred while querying the database.
InternalError.HttpParaseFalied	Failed to parse the HTTP request.
InternalError.InterfaceErr	API error.
InternalError.MethodErr	Unsupported method.
InvalidParameter	Parameter error.
InvalidParameter.BodyParamsError	Failed to parse body parameters.
InvalidParameter.EncodeParams	Invalid `EncodeParams`.
InvalidParameter.PageNumber	Invalid `PageNumber`.
InvalidParameter.PageSize	Invalid `PageSize`.
InvalidParameter.PageSizeOversize	The value of `PageSize` exceeds 100.
InvalidParameter.QueryScaleOversize	The query period exceeds the limit.
InvalidParameter.SdkAppId	`SdkAppId` is incorrect.
InvalidParameter.SdkAppid	Inoperable `SdkAppid`.
InvalidParameter.StartTimeOversize	The query start time exceeds the range allowed by the current dashboard edition. For details, see https://intl.cloud.tencent.com/document/product/647/81331?from_cn_redirect=1
InvalidParameter.StartTs	Invalid `StartTs`.
InvalidParameter.StartTsOversize	The start time for query exceeded the limit.
InvalidParameter.UserIdsMorethanSix	The number of users exceeds 6.
MissingParameter	Missing parameter.
MissingParameter.CommId	`CommId` is missing.
MissingParameter.CommIdOrSdkAppId	`SdkAppId` or `CommID` missing.
MissingParameter.EndTs	`endTS_s` is missing.
MissingParameter.SdkAppId	`SdkAppId` is missing.
MissingParameter.StartTs	`startTS_s` is missing.