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FAQs

This document answers questions you may encounter when using Tencent Effect licenses.

License Basics

What is the relationship between a Tencent Effect license and the Tencent Effect SDK?

The Tencent Effect SDK is a collection of software development tools that make it easier for you to integrate advanced beautification effects into your apps for different software packages, software frameworks, and operating systems. A license is required for you to be able to use the features of the SDK. The license information of the Tencent Effect SDK consists of a of Key and LicenseURL/Token. After getting them and entering them into the SDK, you can enable the SDK features.

How do I get an official license for Tencent Effect?

Refer to the "Pricing Overview" document to purchase a Tencent Effect package and get a license to use the Tencent Effect SDK. After purchasing a package, you need to bind it in the Tencent Effect console before you can use the corresponding features. For detailed directions, see Purchasing an Official License.

Mobile/Desktop Editions

What is the validity period of a Tencent Effect license? How do I renew it?

Trial license: A trial license is valid for 14 days after issuance. It can be renewed one time to extend its validity period to a maximum of 28 days total. For example, if you applied for a trial license on January 1, 2022, and were issued a license on January 2, 2022, the license would be valid until 00:00:00 on January 17, 2022. If you renew the license, it would then expire at 00:00:00 on January 31, 2022.
Official license: An official license is valid for one year (365 days) after purchase. For example, if you successfully purchase the official version License on January 1, 2022, the official version License will expire at 00:00:00 on January 2, 2023. You renew an official license for an application by purchasing a new package and binding it to the application. For detailed directions, see Adding and Renewing a License (Mobile).

Can I modify the bundle ID/package name bound to a Tencent Effect license?

The project information bound to a trial license can be modified. To do so, go to Tencent Effect console > Trial license and click Edit on the right of the trial license information to enter the edit page.
The package name/bundle ID or process name (Windows)/bundle ID (macOS) bound to an official license cannot be modified.

How do I upgrade or downgrade a Tencent Effect license?

The Tencent Effect SDK comes in 17 editions. For more information on the differences in their features, see Pricing Overview. You cannot upgrade or downgrade the SDK license while while it is still valid. When the license expires, you can change it to a more suitable license.
The package offered for trial is the full-featured S1-07, which allows you to try all features of the Tencent Effect SDK. While using a trial license, you can purchase an official license at any time.

How many applications and devices can I use a license for?

One Tencent Effect native license can be bound to a mobile or desktop application, and modifications are not allowed after binding. It can be bound to one Bundle ID and one Package Name (which must be different) of a mobile application or to one Process Name (Windows) and one Bundle ID (macOS) of a desktop application. A license cannot be bound to both a mobile application and a desktop application. To bind a license to multiple platforms, you need to purchase the corresponding number of licenses.
There is no limit on the number of licenses that can be added to an account or the number of authorized devices.

Why did I just renew the license, the console license is displayed as within the validity period, but the client application prompts "Invalid License"?

The license may not be automatically updated due to the local cache. Please follow the steps below:
1. Make sure the device is connected to the network.
2. Restart the application.
3. Wait for the license to be automatically updated.
It is also recommended to renew the license in advance before the license expires to avoid affecting your business.

Web Editions

What is the validity period of a Tencent Effect license? How do I renew it?

A trial license is valid for 14 days after it is bound to the project information (it can be renewed once to extend its validity to a maximum of 28 days total).
The validity period of an official license starts from the day it is purchased. For example, if you purchased an official Standard license for one month on January 1, 2023, it would expire on February 1, 2023.
An official license can be renewed as instructed in Renewing Official License.

What should I do if an error (referer or WeChatAppId does not match) is reported after the SDK connection?

Check whether the Domain or WeChatAppId configured in the console matches the actual web domain or WeChatAppId. If the web domain contains a special port other than 80 and 443, add the port number.

Can I modify the domain bound to a Tencent Effect license?

The project information bound to a trial license can be modified. To do so, go to Tencent Effect console > Trial license and click Edit on the right of the trial license information to enter the edit page.
The domain or mini program Appid bound to a Tencent Effect official license cannot be modified.