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Chat

Login and Logout

Feature Description

After initializing the IM SDK, you need to call the SDK login API to authenticate your account to get the permissions to use message, conversation, and other features.
Caution
All SDK feature APIs can be called only after successful login, except the APIs to get the conversation list and pull historical messages. Therefore, make sure that you have logged in successfully before using other features. You can call the APIs to get the conversation list and pull historical messages even if your login failed. In this case, the locally cached conversation list and historical messages will be returned and can be displayed when there is no network connection.

Login

Your first login to an IM account doesn't require signup, as IM will automatically sign the account up after finding out that you are using a new account. You can call the login API (Android / iOS and macOSWindows) to log in.
Key parameters of the login API are as follows:
Parameter
Definition
Description
UserID
Unique user ID
It can contain up to 32 bytes of letters (a-z and A-Z), digits (0-9), underscores (_), and hyphens (-).
UserSig
Login ticket
It is calculated by your business server to ensure security. For more information, see Generating UserSig.
You can call the login API in the following scenarios:
You use the features of the IM SDK for the first time after your application is started.
Your ticket expires on login: The callback of the login API returns the ERR_USER_SIG_EXPIRED (6206) or ERR_SVR_ACCOUNT_USERSIG_EXPIRED (70001) error code. In this case, you need to generate a new userSig to log in again.
Your ticket expires when the user is online: You may receive the onUserSigExpired callback (Android / iOS and macOSWindows) when users are online. In this case, you need to generate a new userSig to log in again.
A user is kicked offline: When a user is kicked offline, the IM SDK will notify you through the onKickedOffline callback (Android / iOS and macOSWindows). In this case, you can prompt the user and call login to log in again.
You don't need to call the login API in the following scenarios:
After the user's network is disconnected and then reconnected, you don't need to call the login function, as the IM SDK will automatically go online.
The login process is running.
Caution
1. After you call the IM SDK API and log in successfully, MAU calculation will start; therefore, call the login API as needed to avoid a high MAU.
2. You cannot log in to multiple IM SDK accounts of the same application at the same time; otherwise, only the last logged in account will be online.
Sample code:
Android
iOS and macOS
Windows
String userID = "your user id";
String userSig = "userSig from your server";
V2TIMManager.getInstance().login(userID, userSig, new V2TIMCallback() {
@Override
public void onSuccess() {
Log.i("imsdk", "success");
}

@Override
public void onError(int code, String desc) {
// The following error codes indicate an expired `userSig`, and you need to generate a new one for login again.
// 1. ERR_USER_SIG_EXPIRED (6206)
// 2. ERR_SVR_ACCOUNT_USERSIG_EXPIRED (70001)
// Note: Do not call the login API in case of other error codes; otherwise, the IM SDK may enter an infinite loop of login.
Log.i("imsdk", "failure, code:" + code + ", desc:" + desc);
}
});
NSString *userID = @"your user id";
NSString *userSig = @"userSig from your server";
[[V2TIMManager sharedInstance] login:userID userSig:userSig succ:^{
NSLog(@"success");
} fail:^(int code, NSString *desc) {
// The following error codes indicate an expired `userSig`, and you need to generate a new one for login again.
// 1. ERR_USER_SIG_EXPIRED (6206)
// 2. ERR_SVR_ACCOUNT_USERSIG_EXPIRED (70001)
// Note: Do not call the login API in case of other error codes; otherwise, the IM SDK may enter an infinite loop of login.
NSLog(@"failure, code:%d, desc:%@", code, desc);
}];
class LoginCallback final : public V2TIMCallback {
public:
LoginCallback() = default;
~LoginCallback() override = default;

using SuccessCallback = std::function<void()>;
using ErrorCallback = std::function<void(int, const V2TIMString&)>;

void SetCallback(SuccessCallback success_callback, ErrorCallback error_callback) {
success_callback_ = std::move(success_callback);
error_callback_ = std::move(error_callback);
}
void OnSuccess() override {
if (success_callback_) {
success_callback_();
}
}
void OnError(int error_code, const V2TIMString& error_message) override {
if (error_callback_) {
error_callback_(error_code, error_message);
}
}
private:
SuccessCallback success_callback_;
ErrorCallback error_callback_;
};

V2TIMString userID = "your user id";
V2TIMString userSig = "userSig from your server";
auto callback = new LoginCallback;
callback->SetCallback(
[=]() {
std::cout << "success";
delete callback;
},
[=](int error_code, const V2TIMString& error_message) {
// The following error codes indicate an expired `userSig`, and you need to generate a new one for login again.
// 1. ERR_USER_SIG_EXPIRED (6206)
// 2. ERR_SVR_ACCOUNT_USERSIG_EXPIRED (70001)
// Note: Do not call the login API in case of other error codes; otherwise, the IM SDK may enter an infinite loop of login.
std::cout << "failure, code:" << error_code << ", desc:" << error_message.CString();
delete callback;
});
V2TIMManager::GetInstance()->Login(userID, userSig, callback);

Getting the UserID

After logging in successfully, call getLoginUser (Android / iOS and macOSWindows) to get the UserID. If the login fails, the UserID will be empty.
Sample code:
Android
iOS and macOS
Windows
// Get the `UserID` of the logged-in user
String loginUserID = V2TIMManager.getInstance().getLoginUser();
// Get the `UserID` of the logged-in user
NSString *loginUserID = [[V2TIMManager sharedInstance] getLoginUser];
// Get the `UserID` of the logged-in user
V2TIMString loginUserID = V2TIMManager::GetInstance()->GetLoginUser();

Getting the login status

Call getLoginStatus (Android / iOS and macOSWindows) to get the login status. If a user is logged in or logging in, don't call the login API frequently. The IM SDK supports the following login statuses:
Login Status
Description
V2TIM_STATUS_LOGINED
Logged in
V2TIM_STATUS_LOGINING
Logging in
V2TIM_STATUS_LOGOUT
Not logged in
Sample code:
Android
iOS and macOS
Windows
int loginStatus = V2TIMManager.getInstance().getLoginStatus();
V2TIMLoginStatus loginStatus = [[V2TIMManager sharedInstance] getLoginStatus];
V2TIMLoginStatus loginStatus = V2TIMManager::GetInstance()->GetLoginStatus();

Multi-Client Login and Kickout

You can configure multi-client login policies for the IM SDK in the Tencent Cloud console. There are multiple multi-client login policies, such as A user can be concurrently online on a mobile or desktop platform and the web platform or A user can be concurrently online on all platforms. For more information on the configuration, see Feature Configuration.
You can configure the Max Login Instances per User per Platform for the IM SDK in the Tencent Cloud console, that is, the maximum number of instances on the same platform that can be concurrently online. This feature is only available for Premium edition. The value for Web and Android, iPhone, iPad, Windows, Mac is 10 or 3 respectively. For more information on the configuration, see Feature Configuration.
When you call the login API to log in, if the limit specified by the multi-client login policy for your account is exceeded, a newly logged in instance will kick out an earlier one. If you have called addIMSDKListener (Android / iOS and macOSWindows) during the initialization to add the SDK listener, an earlier login instance will receive the onKickedOffline callback (Android / iOS and macOSWindows).

Logout

Generally, if your application's lifecycle is the same as the IM SDK's lifecycle, there is no need to log out before exiting the application. In special cases, for example, if you use the IM SDK only after entering a specific UI and no longer use it after exiting the UI, you can call the logout API (Android / iOS and macOSWindows) to log out of the SDK, after which you will no longer receive new messages. Note that in this case, you also need to call unInitSDK (Android / iOS and macOSWindows) after the logout to uninitialize the SDK.
Sample code:
Android
iOS and macOS
Windows
V2TIMManager.getInstance().logout(new V2TIMCallback() {
@Override
public void onSuccess() {
Log.i("imsdk", "success");
}

@Override
public void onError(int code, String desc) {
Log.i("imsdk", "failure, code:" + code + ", desc:" + desc);
}
});
[[V2TIMManager sharedInstance] logout:^{
NSLog(@"success");
} fail:^(int code, NSString *desc) {
NSLog(@"failure, code:%d, desc:%@", code, desc);
}];
class Callback final : public V2TIMCallback {
public:
using SuccessCallback = std::function<void()>;
using ErrorCallback = std::function<void(int, const V2TIMString&)>;

Callback() = default;
~Callback() override = default;

void SetCallback(SuccessCallback success_callback, ErrorCallback error_callback) {
success_callback_ = std::move(success_callback);
error_callback_ = std::move(error_callback);
}

void OnSuccess() override {
if (success_callback_) {
success_callback_();
}
}
void OnError(int error_code, const V2TIMString& error_message) override {
if (error_callback_) {
error_callback_(error_code, error_message);
}
}

private:
SuccessCallback success_callback_;
ErrorCallback error_callback_;
};

V2TIMString userID = "your user id";
V2TIMString userSig = "userSig from your server";
auto callback = new Callback{};
callback->SetCallback(
[=]() {
std::cout << "success";
delete callback;
},
[=](int error_code, const V2TIMString& error_message) {
std::cout << "failure, code:" << error_code << ", desc:" << error_message.CString();
delete callback;
});
V2TIMManager::GetInstance()->Logout(callback);

Account Switch

Call login to switch between accounts in the application.
For example, to switch the logged-in user from alice to bob, just log bob in. You don't need to explicitly call logout alice, as this operation will be handled automatically inside the IM SDK.