please select

ErrorCode

General Error Code

Error Code
Description
0
Operation Successful
-1
Temporarily Unclassified General Error
-2
Request Rate Limited, Please Try Again Later
-1000
Not Found SDKAppID, Please Confirm Application Info in TRTC Console
-1001
Passing illegal parameters when calling API, check if the parameters are legal
-1002
Not Logged In, Please Call Login API
-1003
Failed to Obtain Permission, Unauthorized Audio/Video Permission, Please Check if Device Permission is Enabled
-1004
This feature requires an additional package. Please activate the corresponding package as needed in the TRTC Console

Local User Rendering, Video Management, Audio Management API Callback Error Definition

Error Code
Description
-1100
System Issue, Failed to Open Camera. Check if Camera Device is Normal
-1101
Camera has No System Authorization, Check System Authorization
-1102
Camera is Occupied, Check if Other Process is Using Camera
-1103
No Camera Device Currently, Please Insert Camera Device to Solve the Problem
-1104
System Issue, Failed to Open Mic. Check if Mic Device is Normal
-1105
Mic has No System Authorization, Check System Authorization
-1106
Mic is Occupied
-1107
No Mic Device Currently
-1108
Failed to Obtain Screen Sharing Object, Check Screen Recording Permission
-1109
Failed to Enable Screen Sharing, Check if Someone is Already Screen Sharing in the Room

Room Management Related API Callback Error Definition

Error Code
Description
-2100
Room Does Not Exist When Entering, May Have Been Closed
-2101
This Feature Can Only Be Used After Entering the Room
-2102
Room Owner Does Not Support Leaving the Room, Conference Room Type: Transfer Room Ownership First, Then Leave the Room. Living Room Type: Room Owner Can Only Close the Room
-2103
This Operation is Not Supported in the Current Room Type
-2104
This Operation is Not Supported in the Current Speaking Mode
-2105
Illegal Custom Room ID, Must Be Printable ASCII Characters (0x20-0x7e), Up to 48 Bytes Long
-2106
Room ID is Already in Use, Please Choose Another Room ID
-2107
Illegal Room Name, Maximum 30 Bytes, Must Be UTF-8 Encoding if Contains Chinese Characters
-2108
User is Already in Another Room, Single RoomEngine Instance Only Supports User Entering One Room, To Enter Different Room, Please Leave the Room or Use New RoomEngine Instance

Room User Information API Callback Error Definition

Error Code
Description
-2200
User Not Found
-2201
User Not Found in the Room

Room User Speech Management API Callback Error Definition & Room Mic Seat Management API Callback Error Definition

Error Code
Description
-2300
Room Owner Permission Required for Operation
-2301
Room Owner or Administrator Permission Required for Operation
-2310
No Permission for Signaling Request, e.g. Canceling an Invite Not Initiated by Yourself
-2311
Signaling Request ID is Invalid or Has Been Processed
-2340
Maximum Mic Seat Exceeds Package Quantity Limit
-2341
Current User is Already on Mic Seat
-2342
Mic Seat is Already Occupied
-2343
Mic Seat is Locked
-2344
Mic Seat Serial Number Does Not Exist
-2345
Current User is Not on Mic
-2346
Mic-on Capacity is Full
-2360
Current Mic Seat Audio is Locked
-2361
Need to Apply to Room Owner or Administrator to Open Mic
-2370
Current Mic Seat Video is Locked, Need Room Owner to Unlock Mic Seat Before Opening Camera
-2371
Need to Apply to Room Owner or Administrator to Open Camera
-2380
All Members Muted in the Current Room
-2381
You Have Been Muted in the Current Room

Common Error Codes for RESTful APIs

Error code
Description
60002
HTTP parsing error, please check the HTTP request URL format
60003
HTTP request JSON parsing error, please check the JSON format
60004
Request URL or JSON payload contains an incorrect account or signature
60005
Request URL or JSON payload contains an incorrect account or signature
60006
SDKAppID invalid, please verify the validity of SDKAppID
60007
RESTful API invocation frequency exceeds its limit, please reduce the request frequency
60008
Service request timed out or HTTP request format is incorrect, please check and retry
60009
Request Resource Error, please check the request URL
60010
The request requires App administrator privileges
60011
SDKAppID request frequency exceeds the limit, please reduce the request frequency
60012
RESTful API requires SDKAppID, please check the SDKAppID in the request URL
60013
HTTP response package JSON parsing error
60014
Account Replacement timed out
60015
The request body has the wrong account type. Please ensure the account is in string format
60016
SDKAppID is disabled.
60017
The request is disabled.
60018
The request is too frequent, please try again later.
60019
The request is too frequent, please try again later.
60020
Your Professional Edition package has expired and been deactivated. Please log in to [ Chat purchase page](https://buy.cloud.tencent.com/avc) to repurchase the package. Once purchased, it will take effect 5 minutes later.
60021
The Call Source IP for RestAPI is illegal.

Error codes

Common error codes (60000 to 79999) see Error Code documentation. The private error codes for this API are as follows:
Error code
Description
100001
Internal server error, please retry
100002
Invalid parameter, please check the request for correctness based on the error description
100003
Room ID already exists, please choose another Room ID
100007
No payment information, a package bundle needs to be purchased from the Console
100010
Room ID has been used, and the Operator is the Homeowner, it can be used directly
100011
Room ID is occupied by Chat, you can change to another Room ID or dissolve the group first through the IM interface
100012
Creating rooms exceeds frequency limit; the same Room ID can only be created once per second