Emotional Companionship

Scenario Description
AI emotional companionship products have experienced explosive innovation and quickly diversified into various types including role-playing, emotional chatting, and psychological healing. Existing AI voice chat scenarios are mainly offline text chatting or voice chatting based on instant messaging (IM) scenarios. With the release of GPT-4o, the application scenarios of multimodal large models have been elevated to real-time voice or video interactions, allowing users to immerse themselves in a more authentic and interactive virtual world, and enjoy unprecedented entertainment experiences.
By integrating third-party large models and Text-to-Speech (TTS) technology, Tencent Real-Time Communication (TRTC) makes it possible to create while consuming, offer endless storyline extensions, and provide real-time interactive and ever-changing emotional companionship experiences. Developers can easily create an AI real-time interaction experience comparable to that demonstrated by GPT-4o. Users can not only experience highly personalized companionship but also be inspired in their creativity during interaction, exploring the endless possibilities of AI companionship and real-time interaction together.
The advantages of TRTC technology are particularly significant. TRTC provides low-latency, high-quality voice and video communication, ensuring users a smooth and realistic experience when they interact with virtual characters. In addition, TRTC's high concurrency processing capability allows a large number of users to be online simultaneously, enabling them to enjoy a seamless emotional companionship experience.
Scenario Classification
Scenario Classification
Description
Core Needs
Virtual companion
Users can customize the appearance and personality of their virtual boyfriends/girlfriends to make them more considerate conversational partners. These AI lovers can understand users' emotions, provide comfort and support, and help users establish and maintain social connections.
Personalized customization: Users can customize the personality, appearance, interests, and more, of the AI lovers according to their preferences and needs, making the AI lovers more aligned with their expectations.
Real-time companionship: AI lovers can be online around the clock, providing users with immediate care and support, no matter when or where users encounter difficulties or need someone to talk to.
Real interactive experience: AI lovers can understand emotions in speech, promptly take over conversations when users pause, and enable users to select voices as needed.
Role-playing
By constructing a virtual world through stories and plots, users can engage with different virtual characters in specific scenarios through text or voice conversations, essentially consuming IP content.
Immersive interaction: Users' core appeal and excitement points involve interacting and role-playing with specific characters, establishing a connection with them, or gaining the joy of fantasy and creation through plot development with the characters.
Voice memory: AI characters need to remember and imitate specific characters' voices. This is crucial for maintaining the consistency and authenticity of the characters.
Idol/Internet celebrity AI avatar
AI avatars restore the voice and tone of idols/Internet celebrities to a high degree. Fans can pay to get exclusive interactions with the AI avatars, such as emotional companionship and daily chats.
Exclusive voice and corpus data: By establishing exclusive voice and personality engines, AI avatars make users feel like they are having an immersive face-to-face conversation with an idol.
Diverse interaction monetization: Through AI avatars, in addition to paid voice chats, Internet celebrities can monetize through various forms of fan engagement, such as virtual gifts, paid Q&A, and exclusive events.
Scenario Requirements Description
Role
Core Scenario
Scenario Details
Core Needs
User
Having conversations with AI virtual characters
Engage in real-time voice conversations with AI virtual characters.
Ultra-low latency: Interactions with AI should be seamless, providing a natural and smooth experience similar to face-to-face conversations, rather than being intermittent like walkie-talkie communication.
Multiple voices: The system can simulate or process a variety of voices to provide a more diverse voice experience.
Accurate Speech-to-Text (STT): The system can accurately recognize speech and convert it into text to ensure accurate and efficient information transmission.
Interruption at any time: Users can easily interrupt the system's output or operation at any time to better control the conversation pace and improve interaction efficiency.
Emotional needs: AI should understand and respond to users' emotional status, providing a more humanized and empathetic interaction experience.
AI Bot
Having conversations with users
Engage in real-time voice conversations with users.
It can understand and respond to users' emotions and needs.
It can provide coherent, natural, and empathetic conversations.
It can protect users' privacy and security.
It can continuously learn and adapt to users' behavior and preferences to offer personalized services.
It can maintain technological advancements to provide smooth and high-quality interactive experiences.
Developer
Developing and launching an AI companion application
Build an AI companion application, quickly launch it, and ensure user experience.
Users can experience ultra-low latency for real-time interaction during voice conversations with AI, enjoying smoothness and naturalness in conversations.
Various platforms such as WeChat Mini Program, Android, iOS, and Web are supported, facilitating interoperability and reducing the cost of maintaining multiple platforms independently.
One-stop services are provided to quickly launch and iterate AI companion products, shortening the time to market.
The security and privacy of user data are protected in compliance with relevant laws and regulations to build user trust.
Flexible scalability is supported, enabling integration with multiple Large Language Models (LLMs), and providing a foundation for future Retrieval-Augmented Generation (RAG) and fine-tuning.
Technical Solutions
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Core Features
Feature
AI Emotional Chat Application
Real-time audio interaction
Users can engage in one-on-one voice communication with AI virtual characters in a manner similar to phone calls. By using streaming transmission, this real-time interaction not only alleviates users' loneliness promptly but also provides immediate feedback and support.
STT
Users' speech will be accurately recognized and converted into text in real time, which is then sent to an LLM. The LLM will offer corresponding comfort and advice based on the users' speech content and emotional status.
LLM
Third-party LLMs or proprietary large models can be integrated, combined with RAG and customer knowledge bases, to provide more intelligent and personalized replies.
Interruption handling
Users can interrupt AI's speech at any time to express their own thoughts and feelings. This interactive approach not only enhances the naturalness of conversations but also gives users a greater sense of control and engagement. Both intelligent interruption and manual interruption modes are available for user convenience.
TTS
It only provides a channel and supports the integration of third-party TTS. AI virtual characters can communicate with users in various voices, offering a more friendly and personalized experience.
AI noise reduction
Through advanced AI noise reduction technology, conversations can remain clear even in noisy environments, reducing speech interruptions or fuzziness caused by noise, thereby improving users' communication experience.
Network jitter optimization
Even under poor network conditions, conversational AI remains smooth, ensuring users receive stable emotional support in any environment.
Multi-platform support
Users can seamlessly run applications on multiple platforms such as WeChat Mini Program, iOS, Android, and Web, allowing them to initiate and participate in conversations anytime, anywhere. This greatly enhances the convenience and accessibility of AI companionship.
Extended Features
1. Add text, voice, and images for multimodal interaction in emotional companionship scenarios.
Multimodal interaction can provide a richer and more natural human-computer interaction experience. By combining text, images, audio, and other information modalities, AI emotional companionship can better understand users' intentions, emotions, and needs, thereby providing more personalized and adaptive responses. We recommend using Chat for this scenario expansion. For details, see Chat Product Introduction.
2. Add voice chat rooms and group chat to emotional companionship applications.
Social features are also integrated in more and more AI companionship scenarios, allowing users to discuss and share with friends or other users, and even share memories of chatting with AI companions. The integration of social features makes AI companionship scenarios more vivid and interesting, enhancing user stickiness and satisfaction. We recommend using voice chat rooms for this scenario expansion.

Scenario Description
Scenario Classification
Scenario Requirements Description
Technical Solutions
Core Features
Extended Features

Scenario Classification	Description	Core Needs
Virtual companion	Users can customize the appearance and personality of their virtual boyfriends/girlfriends to make them more considerate conversational partners. These AI lovers can understand users' emotions, provide comfort and support, and help users establish and maintain social connections.	Personalized customization: Users can customize the personality, appearance, interests, and more, of the AI lovers according to their preferences and needs, making the AI lovers more aligned with their expectations. Real-time companionship: AI lovers can be online around the clock, providing users with immediate care and support, no matter when or where users encounter difficulties or need someone to talk to. Real interactive experience: AI lovers can understand emotions in speech, promptly take over conversations when users pause, and enable users to select voices as needed.
Role-playing	By constructing a virtual world through stories and plots, users can engage with different virtual characters in specific scenarios through text or voice conversations, essentially consuming IP content.	Immersive interaction: Users' core appeal and excitement points involve interacting and role-playing with specific characters, establishing a connection with them, or gaining the joy of fantasy and creation through plot development with the characters. Voice memory: AI characters need to remember and imitate specific characters' voices. This is crucial for maintaining the consistency and authenticity of the characters.
Idol/Internet celebrity AI avatar	AI avatars restore the voice and tone of idols/Internet celebrities to a high degree. Fans can pay to get exclusive interactions with the AI avatars, such as emotional companionship and daily chats.	Exclusive voice and corpus data: By establishing exclusive voice and personality engines, AI avatars make users feel like they are having an immersive face-to-face conversation with an idol. Diverse interaction monetization: Through AI avatars, in addition to paid voice chats, Internet celebrities can monetize through various forms of fan engagement, such as virtual gifts, paid Q&A, and exclusive events.

Role	Core Scenario	Scenario Details	Core Needs
User	Having conversations with AI virtual characters	Engage in real-time voice conversations with AI virtual characters.	Ultra-low latency: Interactions with AI should be seamless, providing a natural and smooth experience similar to face-to-face conversations, rather than being intermittent like walkie-talkie communication. Multiple voices: The system can simulate or process a variety of voices to provide a more diverse voice experience. Accurate Speech-to-Text (STT): The system can accurately recognize speech and convert it into text to ensure accurate and efficient information transmission. Interruption at any time: Users can easily interrupt the system's output or operation at any time to better control the conversation pace and improve interaction efficiency. Emotional needs: AI should understand and respond to users' emotional status, providing a more humanized and empathetic interaction experience.
AI Bot	Having conversations with users	Engage in real-time voice conversations with users.	It can understand and respond to users' emotions and needs. It can provide coherent, natural, and empathetic conversations. It can protect users' privacy and security. It can continuously learn and adapt to users' behavior and preferences to offer personalized services. It can maintain technological advancements to provide smooth and high-quality interactive experiences.
Developer	Developing and launching an AI companion application	Build an AI companion application, quickly launch it, and ensure user experience.	Users can experience ultra-low latency for real-time interaction during voice conversations with AI, enjoying smoothness and naturalness in conversations. Various platforms such as WeChat Mini Program, Android, iOS, and Web are supported, facilitating interoperability and reducing the cost of maintaining multiple platforms independently. One-stop services are provided to quickly launch and iterate AI companion products, shortening the time to market. The security and privacy of user data are protected in compliance with relevant laws and regulations to build user trust. Flexible scalability is supported, enabling integration with multiple Large Language Models (LLMs), and providing a foundation for future Retrieval-Augmented Generation (RAG) and fine-tuning.

Feature	AI Emotional Chat Application
Real-time audio interaction	Users can engage in one-on-one voice communication with AI virtual characters in a manner similar to phone calls. By using streaming transmission, this real-time interaction not only alleviates users' loneliness promptly but also provides immediate feedback and support.
STT	Users' speech will be accurately recognized and converted into text in real time, which is then sent to an LLM. The LLM will offer corresponding comfort and advice based on the users' speech content and emotional status.
LLM	Third-party LLMs or proprietary large models can be integrated, combined with RAG and customer knowledge bases, to provide more intelligent and personalized replies.
Interruption handling	Users can interrupt AI's speech at any time to express their own thoughts and feelings. This interactive approach not only enhances the naturalness of conversations but also gives users a greater sense of control and engagement. Both intelligent interruption and manual interruption modes are available for user convenience.
TTS	It only provides a channel and supports the integration of third-party TTS. AI virtual characters can communicate with users in various voices, offering a more friendly and personalized experience.
AI noise reduction	Through advanced AI noise reduction technology, conversations can remain clear even in noisy environments, reducing speech interruptions or fuzziness caused by noise, thereby improving users' communication experience.
Network jitter optimization	Even under poor network conditions, conversational AI remains smooth, ensuring users receive stable emotional support in any environment.
Multi-platform support	Users can seamlessly run applications on multiple platforms such as WeChat Mini Program, iOS, Android, and Web, allowing them to initiate and participate in conversations anytime, anywhere. This greatly enhances the convenience and accessibility of AI companionship.