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Feature Description
The Chat trial edition and Chat developer edition applications support account deletion by default. For other types of applications (such as: TRTC, whiteboard, professional edition, ultimate edition), it needs to be enabled in the console.
Note:
For specific package types, you can enter the application page in the Console, and click Application > Application Details > Plan to view.
Note:
After deleting an account, the user's data will be irrecoverable, please use this interface with caution.
When deleting an account, that user's contacts, profile, groups, sessions, and other data will also be deleted.
The Chat trial edition and Chat free trial edition support importing deleted UserIDs. For other types of applications (such as: TRTC, whiteboard, professional edition, ultimate edition), deleted UserIDs are not allowed to be re-imported within 3 months.
API Calling Description
Sample request URL
https://xxxxxx/v4/im_open_login_svc/account_delete?sdkappid=88888888&identifier=admin&usersig=xxx&random=99999999&contenttype=json
Request parameters
The following table only describes the modified parameters when this API is called. For more information on other parameters, please see RESTful API Overview.
Parameter | Description |
https | The request protocol is HTTPS, and the request method is POST. |
xxxxxx | The country/region where your SDKAppID is located. China: console.tim.qq.com Singapore: adminapisgp.im.qcloud.com Seoul: adminapikr.im.qcloud.com Frankfurt: adminapiger.im.qcloud.com Silicon Valley: adminapiusa.im.qcloud.com Jakarta: adminapiidn.im.qcloud.com |
v4/im_open_login_svc/account_delete | Request API |
sdkappid | SDKAppID assigned by the console when the app is created |
identifier | |
usersig | Signature generated in the app admin account. For details on how to generate the signature, please see Generating UserSig. |
random | A random 32-bit unsigned integer ranging from 0 to 4294967295 |
contenttype | Request format. The value is always json . |
Maximum calling frequency
100 calls per second
Sample request packet
{"DeleteItem":[{"UserID":"UserID_1"},{"UserID":"UserID_2"}]}
Request packet fields
Field | Type | Required | Description |
DeleteItem | Array | Yes | Account array to delete. A single request can contain up to 100 accounts. |
UserID | String | Yes | UserID of the account to delete |
Sample response packet
{"ActionStatus": "OK","ErrorCode": 0,"ErrorInfo": "","ResultItem": [{"ResultCode": 0,"ResultInfo": "","UserID": "UserID_1"},{"ResultCode": 70107,"ResultInfo": "Err_TLS_PT_Open_Login_Account_Not_Exist","UserID": "UserID_2"}]}
Response packet fields
Field | Type | Description |
ActionStatus | String | Request result. OK : successful; FAIL : failed |
ErrorCode | Integer | Error code. 0 : successful; other values: failed |
ErrorInfo | String | Error information about the request failure |
ResultItem | Array | Array of results for different accounts |
ResultCode | Integer | Error code for the account. 0 : successful; other values: failed |
ResultInfo | String | Error information about the failure to delete the account |
UserID | String | UserID of the account to delete |
Error Codes
The returned HTTP status code for this API is always 200 unless a network error (such as error 502) occurs. The specific error code and details can be found in the response fields
ErrorCode
and ErrorInfo
respectively.
For public error codes (60000 to 79999), please see Error Codes.
The following table describes the error codes specific to this API:Error Code | Description |
30006 | An internal server error occurred while clearing contacts data. Try again later. |
30007 | Internal server timeout occurred while clearing contacts data. Try again later. |
30008 | A write conflict occurred while writing contacts data. You are advised to use the batch mode. |
40006 | An internal server error occurred while clearing profiles. Try again later. |
70107 | The UserID to delete does not exist. Make sure that the UserID is valid. |
70169 | Server timeout. Try again later. |
70202 | Server timeout. Try again later. |
70402 | Invalid parameters. Make sure that the required fields are all entered and the parameter settings meet the protocol requirements. |
70403 | Request failed. App admin permissions are required to perform this operation. |
70500 | Internal server error. Try again later. |
71000 | Failed to delete accounts. Only accounts of apps using the Chat Trial plan can be deleted. Your current app is using the Pro plan and therefore does not support deleting accounts. |
API Debugging Tool
References
Importing a Single Account (v4/im_open_login_svc/account_import)
Importing Multiple Accounts (v4/im_open_login_svc/multiaccount_import)
Querying Accounts (v4/im_open_login_svc/account_check)
Invalidating Account Login States (v4/im_open_login_svc/kick)
Querying Account Online Status (v4/openim/query_online_status)