Firewall Restrictions
If your users' network environments are subject to firewall restrictions that impact access to Chat services, use the following strategies to configure allowlist rules.
Note：
Chat server IP addresses are dynamically assigned and not tied to fixed ranges, so we cannot provide a static IP allowlist for firewall configuration. Please allow traffic based on the domains and ports/protocols listed in the table below.
Native SDK
Region | Domain | Protocol | Port |
Singapore | {SdkAppID}l4s.my-imcloud.com {SdkAppID}l6s.my-imcloud.com loginsgp-acc.im.qcloud.com loginsgpv6.im.qcloud.com *l4s.my-cpaas.com shortsgp.im.qcloud.com shortsgpv6.im.qcloud.com shortsgp.my-imcloud.com shortsgpv6.my-imcloud.com 162.14.16.238 162.14.17.141 162.14.17.129 162.14.19.159 | TCP | 80，443，8080，14000，15000，9950 |
Seoul | {SdkAppID}l4k.my-imcloud.com {SdkAppID}l6k.my-imcloud.com loginkr-acc.im.qcloud.com loginkrv6.im.qcloud.com *l4k.my-cpaas.com shortkr.im.qcloud.com shortkrv6.im.qcloud.com shortkr.my-imcloud.com shortkrv6.my-imcloud.com 162.14.8.196 162.14.10.194 162.14.13.181 162.14.13.104 | TCP | 80，443，8080，14000，15000，9951 |
Frankfurt | {SdkAppID}l4g.my-imcloud.com {SdkAppID}l6g.my-imcloud.com loginger-acc.im.qcloud.com logingerv6.im.qcloud.com *l4g.my-cpaas.com shortger.im.qcloud.com shortgerv6.im.qcloud.com shortger.my-imcloud.com shortgerv6.my-imcloud.com 162.62.81.54 162.14.5.135 162.14.6.156 162.14.3.17 | TCP | 80，443，8080，14000，15000，9952 |
Tokyo | {SdkAppID}l4j.my-imcloud.com {SdkAppID}l6j.my-imcloud.com loginjpn-acc.im.qcloud.com loginjpnv6.im.qcloud.com *l4j.my-cpaas.com shortjpn.im.qcloud.com shortjpnv6.im.qcloud.com shortjpn.my-imcloud.com shortjpnv6.my-imcloud.com 162.62.80.19 162.14.13.234 162.14.11.177 162.14.13.254 | TCP | 80，443，8080，14000，15000，9970 |
Silicon Valley | {SdkAppID}l4u.my-imcloud.com {SdkAppID}l6u.my-imcloud.com loginusa-acc.im.qcloud.com loginusav6.im.qcloud.com *l4u.my-cpaas.com shortusa.im.qcloud.com shortusav6.im.qcloud.com shortusa.my-imcloud.com shortusav6.my-imcloud.com 162.62.82.29 162.14.11.218 162.14.11.59 162.14.10.42 | TCP | 80，443，8080，14000，15000，9971 |
Jakarta | {SdkAppID}l4y.my-imcloud.com {SdkAppID}l6y.my-imcloud.com loginidn-acc.im.qcloud.com loginidnv6.im.qcloud.com *l4y.my-cpaas.com shortidn.im.qcloud.com shortidnv6.im.qcloud.com shortidn.my-imcloud.com shortidnv6.my-imcloud.com 43.129.34.58 43.129.44.73 43.129.43.42 43.129.34.169 | TCP | 80，443，8080，14000，15000，9972 |
Riyadh | {SdkAppID}l4a.my-imcloud.com {SdkAppID}l6a.my-imcloud.com loginksa-acc.im.qcloud.com loginksav6.im.qcloud.com *l4a.my-cpaas.com shortksa.im.qcloud.com shortksav6.im.qcloud.com shortksa.my-imcloud.com shortksav6.my-imcloud.com 43.164.66.152 43.164.66.114 43.164.68.51 43.164.68.251 | TCP | 80，443，8080，14000，15000，9973 |
Web SDK
Region | Domain | Protocol | Port |
Singapore | {SdkAppID}w4s.my-imcloud.com wsssgp.im.qcloud.com wsssgpv6.im.qcloud.com wsssgp.my-imcloud.com *w4s.my-cpaas.com apisgp.my-imcloud.com 162.14.19.159 | TCP | 443 |
Seoul | {SdkAppID}w4k.my-imcloud.com wsskr.im.qcloud.com wsskrv6.im.qcloud.com wsskr.my-imcloud.com *w4k.my-cpaas.com apikr.my-imcloud.com 162.14.13.104 | TCP | 443 |
Frankfurt | {SdkAppID}w4g.my-imcloud.com wssger.im.qcloud.com wssgerv6.im.qcloud.com wssger.my-imcloud.com *w4g.my-cpaas.com apiger.my-imcloud.com 162.14.3.17 | TCP | 443 |
Tokyo | {SdkAppID}w4j.my-imcloud.com wssjpn.im.qcloud.com wssjpnv6.im.qcloud.com wssjpn.my-imcloud.com *w4j.my-cpaas.com apijpn.my-imcloud.com 162.14.13.254 | TCP | 443 |
Silicon Valley | {SdkAppID}w4u.my-imcloud.com wssusa.im.qcloud.com wssusav6.im.qcloud.com wssusa.my-imcloud.com *w4u.my-cpaas.com apiusa.my-imcloud.com 162.14.10.42 | TCP | 443 |
Jakarta | {SdkAppID}w4y.my-imcloud.com wssidn.im.qcloud.com wssidnv6.im.qcloud.com wssidn.my-imcloud.com *w4y.my-cpaas.com apiidn.my-imcloud.com 43.129.34.169 | TCP | 443 |
Riyadh | {SdkAppID}w4a.my-imcloud.com wssksa.im.qcloud.com wssksav6.im.qcloud.com wssksa.my-imcloud.com *w4a.my-cpaas.com apiksa.my-imcloud.com 43.164.68.251 | TCP | 443 |
Rich Media
Region | Domain | Protocol | Port |
Singapore | {SdkAppID}-sg.rich.my-imcloud.com cos.ap-singapore.myqcloud.com cos.ap-singapore.tencentcos.cn filesgp.im.qcloud.com downsgp.im.qcloud.com sgp.imrich.qcloud.com sgp.rich.my-imcloud.com 162.14.10.112 | TCP | 443 |
Seoul | {SdkAppID}-kr.rich.my-imcloud.com cos.ap-seoul.myqcloud.com cos.ap-seoul.tencentcos.cn filekr.im.qcloud.com downkr.im.qcloud.com kr.imrich.qcloud.com kr.rich.my-imcloud.com 162.14.10.112 | TCP | 443 |
Frankfurt | {SdkAppID}-de.rich.my-imcloud.com cos.eu-frankfurt.myqcloud.com cos.eu-frankfurt.tencentcos.cn fileger.im.qcloud.com downger.im.qcloud.com ger.imrich.qcloud.com ger.rich.my-imcloud.com 162.14.10.112 | TCP | 443 |
Tokyo | {SdkAppID}-jp.rich.my-imcloud.com cos.ap-tokyo.myqcloud.com cos.ap-tokyo.tencentcos.cn filejpn.im.qcloud.com downjpn.im.qcloud.com jpn.imrich.qcloud.com jpn.rich.my-imcloud.com 162.14.10.112 | TCP | 443 |
Silicon Valley | {SdkAppID}-us.rich.my-imcloud.com cos.na-siliconvalley.myqcloud.com cos.na-siliconvalley.tencentcos.cn fileusa.im.qcloud.com downusa.im.qcloud.com usa.imrich.qcloud.com usa.rich.my-imcloud.com 162.14.10.112 | TCP | 443 |
Jakarta | {SdkAppID}-id.rich.my-imcloud.com cos.ap-jakarta.myqcloud.com cos.ap-jakarta.tencentcos.cn fileidn.im.qcloud.com downidn.im.qcloud.com idn.imrich.qcloud.com idn.rich.my-imcloud.com 162.14.10.112 | TCP | 443 |
Riyadh | {SdkAppID}-sa.rich.my-imcloud.com cos.me-saudi-arabia.myqcloud.com cos.me-saudi-arabia.tencentcos.cn fileksa.im.qcloud.com downksa.im.qcloud.com ksa.imrich.qcloud.com ksa.rich.my-imcloud.com 162.14.10.112 | TCP | 443 |
REST API
Region | Domain | Protocol | Port |
Singapore | adminapisgp.im.qcloud.com adminapisgp.my-imcloud.com | TCP | 443 |
Seoul | adminapikr.im.qcloud.com adminapikr.my-imcloud.com | TCP | 443 |
Frankfurt | adminapiger.im.qcloud.com adminapiger.my-imcloud.com | TCP | 443 |
Tokyo | adminapijpn.im.qcloud.com adminapijpn.my-imcloud.com | TCP | 443 |
Silicon Valley | adminapiusa.im.qcloud.com adminapiusa.my-imcloud.com | TCP | 443 |
Jakarta | adminapiidn.im.qcloud.com adminapiidn.my-imcloud.com | TCP | 443 |
Riyadh | adminapiksa.im.qcloud.com adminapiksa.my-imcloud.com | TCP | 443 |
