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Basic Configuration

Log in to the Console > Chat Product Details Page, and select the target application at the top. On the page, you can manage the basic configuration of the app based on your business needs.




Application Package Information

Upgrade Package

On the Chat product detail page, you can see the current business package information of the application. Click Basic information in the Renewal/Upgrade section to upgrade the business package version or configuration. For details, see Upgrading an Application.




Disabling/Deleting an Application

Disable/Delete this application in Application Management.

Trial Edition Application

Support manual deactivation: In the Basic Information section, click Disable on the right of Status, then click Confirm in the pop-up deactivation reminder dialog box to disable.
Support manual deletion: In the Basic Information section, click Delete on the right of Status, then click Confirm in the pop-up confirmation dialog box to delete.

Standard Edition, Pro Edition, Pro Edition Plus, Enterprise Edition Applications

Automatically changes to disabled status after 24 hours in arrears. If you need to delete, please contact us to delete this application.
Automatically changes to disabled status after refund. If you need to delete, please contact us to delete this application.
Note:
Disable the application before deleting it.
Deleting or deactivating the application will stop ALL subservices.




Extending Trial Edition Valid Period

When the application package is Trial Edition and exceeds a one-month valid period, the application will be suspended upon expiration. To continue using Trial Edition for test development, you can perform apply for extension in the console for this application.
1. Go to console > Chat App Details Page, select the target application at the top, and enter the Overview page of this application.



2. Click Basic Information and then Apply for Extension.
3. Click Confirm to complete the application for extending the Trial Edition valid period by one month.

Configure Application Information

In the Basic Information section, you can edit the basic information of the application, including Application Name and Description.




Editing Basic Information

1. Click Edit on the right of Basic Info to edit the app settings.
2. You can modify the application name and description.
3. Click Save.

Configuring Basic Information

In the Basic Information section, you can obtain the key of this application.




Obtaining a key

Key information is sensitive. Keep it secret to prevent leakage. By default, apps (SDKAppIDs) created before August 15, 2019 use the ECDSA-SHA256 signature algorithm that uses a public key and a private key. You can choose to update to the HMAC-SHA256 signature algorithm.
1. Click Key on the right Show Key.
2. Click Copy to copy and store the key information. The key can be used to generate UserSig. For detailed operations, see Generating UserSig.

Managing Offline Push Certificates

Adding an offline push certificate

Adding an Android certificate

1. Visit Console > Chat > Push > Access Setting, under the Android Tag, select target platform, and click Add Certificate.



2. In the pop-up Add Certificate dialog box, fill in relevant parameters.



3. Click Confirm to save the configuration.

Adding iOS Certificate

1. Visit Console > Chat > Push > Access Setting, under the iOS Tag, click Add Certificate.



2. In the pop-up Add Certificate dialog box, fill in relevant parameters.



3. Click Confirm to save the configuration.

Editing an offline push certificate

1. Visit Console > Chat > Push > Access Setting, click Edit in the existing certificate section.
2. In the dialog box that pops up, modify the parameters as needed and click Confirm to save the configuration.

Deleting an offline push certificate

Note:
Once the certificate is deleted, push messages are no longer delivered. Deleted certificates cannot be restored. Proceed with caution.
1. Visit Console > Chat > Push > Access Setting, click Delete in the existing certificate section.
2. In the pop-up confirm deletion dialog box, click Confirm.