Call List

Last updated: 2023-09-08 10:29:32Download PDF
TRTC offers a monitoring dashboard for developers to monitor call quality. You can view call details and learn about the call status of users in the monitoring dashboard.

Viewing Call List

Log in to the TRTC console, and click Monitoring Dashboard to view the call details of all rooms under the logged-in account. By default, the call list displays the calls made under the last created application during the day of query. The most recent calls appear at the top of the list.
The information displayed in the call list includes:
Room ID
The room ID of the call
Start Time - End Time
The start and end time of the call
Room Duration
The time between the entry of the first user and exit of the last user. If a call is in progress, the time from the entry of the first user to when the query takes place is displayed.
Joined Users
The total number of users who have entered the room
Click View Call Details to go to the details page and view the details of the call.

Searching for Calls

In the monitoring dashboard, you can filter the call list using a number of search methods.
To view the information of call rooms of a particular application, click Select application, select the application from the drop-down list, and click Search.
To view the information of calls during a specific time period, select Today, Yesterday, Last 6 hours, or Last 14 days, or enter a time range, and click Search.
To view the information of a particular call, select a time range, enter a room ID (roomid) or user ID (userid), and click Search.

More Operations

If you want to view the call details of a particular room, see Call Details.