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Chat

Historical Message

Feature Description

The API for pulling historical messages is MsgGetMsgList (Details).
It supports pulling historical one-to-one and group messages.
Both local and cloud historical messages can be pulled.
Note:
When historical messages are pulled from the cloud and a network exception is detected, the SDK will return the locally stored historical messages.
Locally stored historical messages are not subject to time limits, but those stored in the cloud are subject to the following time limits:
Free edition: The free storage period is 7 days and cannot be extended.
Pro edition: The free storage period is 7 days and can be extended.
Ultimate edition: The free storage period is 30 days and can be extended.
Note:
Extending the storage period of historical messages is a value-added service. You can log in to the IM console to modify the relevant configuration. For billing details, see Pricing.
Rich media messages (such as images, files, and audios) have the same storage periods as historical messages.


Pulling Historical One-to-One Messages

Call the MsgGetMsgList API (Details) to get historical one-to-one messages. When the network is normal, the latest cloud data will be pulled; when it is abnormal, the SDK will return the locally stored historical messages.
This API supports pulling by page. For more information, see Pulling by page.
Sample code:
// Pull historical one-to-one messages
// Set `msg_getmsglist_param_last_msg` to `null` for the first pull
// `msg_getmsglist_param_last_msg` can be the last message in the returned message list for the second pull.
var get_message_list_param = new MsgGetMsgListParam
{
msg_getmsglist_param_last_msg = LastMessage
};
TIMResult res = TencentIMSDK.MsgGetMsgList(conv_id, TIMConvType.kTIMConv_C2C, get_message_list_param, (int code, string desc, string user_data) => {
// Process the callback logic
});


Pulling Historical Group Messages

Call the MsgGetMsgList API (Details) to get historical group messages. When the network is normal, the latest cloud data will be pulled; when it is abnormal, the SDK will return the locally stored historical messages.
This API supports pulling by page. For more information, see Pulling by page.
Caution:
Only the historical messages of meeting groups (Meeting) can be pulled. For more information on group message limits, see Group System.
This API does not apply to audio-video groups (AVChatRoom), as their messages are not stored on the cloud roaming server or in the local database.
Sample code:
// Pull historical group messages
// Set `msg_getmsglist_param_last_msg` to `null` for the first pull
// `msg_getmsglist_param_last_msg` can be the last message in the returned message list for the second pull.
var get_message_list_param = new MsgGetMsgListParam
{
msg_getmsglist_param_last_msg = LastMessage
};
TIMResult res = TencentIMSDK.MsgGetMsgList(conv_id, TIMConvType.kTIMConv_Group, get_message_list_param, (int code, string desc, string user_data) => {
// Process the callback logic
});


Pulling by page

Historical one-to-one message pull and historical group message pull can all be paged by using msg_getmsglist_param_last_msg and msg_getmsglist_param_count.
Pulling by page can be implemented by using msg_getmsglist_param_last_msg and msg_getmsglist_param_count. For the first pull, msg_getmsglist_param_last_msg can be left empty, which indicates that the last message in the returned message list will be used as the msg_getmsglist_param_last_msg to pull data of the next page.
When msg_getmsglist_param_last_msg is left empty, the SDK will return historical messages starting from the latest message by default.
When msg_getmsglist_param_last_msg is set, it is not included in the returned message list.
The returned message list displays messages in reverse chronological order.
Note:
1. To avoid affecting the speed of pulling historical messages, we recommend you set msg_getmsglist_param_count to 20 for pagination.
2. We recommend you not use msg_getmsglist_param_last_msg_seq for the subsequent pull, as the corresponding message will be included in the returned message list.


Pulling messages after redirecting to the group @ message

After a user receives a group @ message in a group conversation, the user generally needs to click the @ bar to go to the message and pull the neighboring messages for display. As the group @ message also needs to be displayed, you can set its sequence as the msg_getmsglist_param_last_msg_seq and use the MsgGetMsgList to pull messages.


FAQs



1. What should I do if "total msg_getmsglist_param_count of request cloud message exceed max limit" is displayed in the log when I am pulling historical messages?

Currently, the SDK policy is as described below:
1. When getType is set to pull cloud historical messages and the number of messages to be pulled is set to x, the SDK will pull x messages from the cloud.
2. The SDK will filter out invalid messages, such as deleted messages and those irrelevant to the current user.
3. If there are too many invalid historical messages in the cloud, the SDK will perform multiple paged pulls. To ensure the system stability and robustness, the SDK will perform up to three automatic paged pulls. After this limit is exceeded, the "total msg_getmsglist_param_count of request cloud message exceed max limit" message will be displayed in the log.
To minimize the impact of such a limit mechanism on the business layer, you can take the following measures to reduce invalid messages:
You can use online messages, that is, set message_is_online_msg to YES/true when sending messages.
For group messages, you can use targeted group messages to specify the receiver.


2. What should I do if messages are "lost" during cloud historical message pull?

When getType is set to pull cloud historical messages and the number of messages is msg_getmsglist_param_count, the SDK will perform the following operations:
1. Pull msg_getmsglist_param_count messages from the local database.
2. Pull msg_getmsglist_param_count messages from the cloud and filter out invalid messages such as deleted messages. If the number is smaller than msg_getmsglist_param_count, the paged pull will be triggered.
3. Merge local and cloud messages and update information such as the message status.
4. Return msg_getmsglist_param_count messages from the merged message list.
Generally speaking, message loss indicates that too many invalid messages are pulled in step 2, which triggers the limit mechanism in question 1 and leads to an insufficient number of messages actually pulled from the cloud. We recommend you fix this issue as instructed in question 1. If the issue persists, contact us for assistance.


3. What should I do if group member information such as the group name card is not updated in real time when historical messages are pulled?

When messages are generated, the SDK will update the current group member information such as the group name card and role and store it in the local database.
When historical group messages are pulled, the SDK will directly return the group member information when the messages were generated and will not update it in real time.
If you want to get the latest group member information, you can use the GroupGetMemberInfoList API (Details).


4. What should I do if I get a lag while pulling historical messages?

The SDK has been optimized for message pull. If a lag occurs, you can reduce the number of pulled messages (msg_getmsglist_param_count). If the issue persists, contact us for assistance.