Real-Time Monitoring
Last updated: 2023-11-28 15:57:36Download PDF
The real-time data monitoring capability offers a real-time, multi-dimensional, and visualized display of the performance of TRTC applications, allowing you to monitor your applications in real time and detect and troubleshoot problems in a timely manner.
Note:
Data monitoring became a paid service on November 1, 2022. The default edition is free. You can purchase the paid edition to unlock more features.
Features
Real-time monitoring:
Statistics including the number of online rooms and users are collected and analyzed automatically at 10-second update intervals.
The real-time monitoring data is linked to the statistics on call details, making it easy for you to troubleshoot user-related issues.
Data is displayed in a visualized way from multiple dimensions. You can view statistics at a specific time point.
Directions
1. Log in to the TRTC console, select Data Monitoring > Real-Time Monitoring on the left sidebar. If you haven’t activated the data monitoring service yet, activate it first.
2. Select an application (
SDKAppID) to monitor. Please note that you have to wait for about 10 minutes after an application is created before you can view its data.Overview
The data on the real-time monitoring page is updated every 20 seconds (you can find the last updated time next to Latest data).
Select application: Select an application to view the data of all rooms under the application.
Pause data: Click Pause data to lock data at the current time, and click View latest data to unlock it.
Latest data
The Latest data section shows online users, abnormal users, online rooms, video stutter rate, and audio stutter rate in the last 20 seconds. For details, see monitoring indicators. The data is updated every 20 seconds.
Details
The Details section shows data for five different scale- and quality-related indicators. You can pause the data at the current time.
Scale indicators
This area uses line charts to show the number of online users (abnormal users) and rooms of the selected application in the last 30 minutes. The data is updated every 10 seconds. You can hover over anywhere on the line charts to view data at a specific time point and double-click a chart to pause data at the current time.
Quality indicators
This area uses line charts to show the average video and audio stutter rate and number of abnormal users in the last 30 minutes across all rooms of the selected application. The data is updated every 10 seconds. You can hover over anywhere on the line charts to view data at a specific time point and double-click a chart to pause data at the current time.
Room data
This area shows the online users, abnormal users, video stutter rate, and audio stutter rate of active rooms.
Abnormal users: Click to view the details of abnormal users in a room.
Call details: Click to view the call quality data of users in a room.
Download room data: Click to download room data at the current time.
All three actions above will pause data at the current time. To resume viewing the latest data, click View latest data next to Details.
Multidimensional data
This area shows data from different dimensions such as region, network, device, SDK version, and ISP.
You can also download the data from this area.
Key Indicators
Scale indicators
Indicator | Description |
Online rooms | The total number of users who entered the rooms of the selected application in the past 10 seconds. A user who entered multiple rooms is counted multiple times. A user who entered the same room multiple times is counted only once. |
Online users | The total number of rooms that were entered by users in the past 10 seconds |
Abnormal users | The total number of abnormal users in the rooms of the selected application in the past 10 seconds. Abnormal users are users who encountered an exception. Exceptions: High CPU usage of sender, abnormal capturing frame rate for primary stream, abnormal rendering frame rate for primary stream, abnormal capturing frame rate for substream, abnormal rendering frame rate for substream |
Quality indicators
Indicator | Description |
Video stutter rate | Stuttering duration (any stutter that lasts for 600 ms or longer)/Total video duration x 100%, updated every 10 seconds |
Audio stutter rate | Stuttering duration (any stutter that lasts for 200 ms or longer is counted)/Total audio duration x 100%, updated every 10 seconds |
Video stutter severity | Low: [0.00% - 5.00%) (green). Moderately high: [5.00%，10.00%) (yellow). High: ≥ 10.00% (red). |
Audio stutter severity | Low: [0.00% - 3.00%) (green). Moderately high: [3.00% - 5.00%) (yellow). High: ≥ 5.00% (red). |
RESTful APIs
You can also use the RESTful APIs we provide to query real-time monitoring data.
Notes:
Only users who have activated the Standard edition of the dashboard can use the RESTful APIs.