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Only  $9.9! Get 50,000 minutes with our Starter Plan, perfect for your MVP project.
Only $9.9! Get 50,000 minutes with our Starter Plan, perfect for your MVP project.
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Join Tencent RTC at NAB Show 2024 in Las Vegas!
Learn more 
Only  $9.9! Get 50,000 minutes with our Starter Plan, perfect for your MVP project.
Only $9.9! Get 50,000 minutes with our Starter Plan, perfect for your MVP project.
Grab It Now 
Announcements
  • Release Notes
  • The commercial version of Conference is coming soon
  • Terms and Conditions Applicable to $9.9 Starter Package
  • Rules for the "First Subscription $100 Discount" Promotion
  • Announcement on the Start of Beta Testing for Multi-person Audio and Video Conference
  • TRTC Call Official Editions Launched
  • License Required for Video Playback in New Version of LiteAV SDK
  • TRTC to Offer Monthly Packages
Announcements

TRTC to Offer Monthly Packages

To provide you with better services, starting from March 7, 2023, TRTC will offer new monthly subscription plans (Free, Standard, and Pro packages). You can use the packages to unlock different features for different TRTC applications. For details, see Package Features.

You can purchase different packages for your TRTC applications based on your needs.

The Standard and Pro packages come with bonus minutes that can be used to deduct audio/video call usage. Please note that even after you buy packages, you may still incur pay-as-you-go fees if the packages are exhausted or if they cannot deduct the type of usage that occurred.

Changes

Newly created applications will be subscribed to your free package, which enables basic features including audio/video calls, on-cloud recording, and relay to CSS.
The monthly free package will be renewed automatically when it expires, and your TRTC account will be offered 10,000 free minutes every month. Subscribing to a free package will not incur any fees.
If your monthly usage exceeds 10,000 minutes, TRTC services will be suspended for your account. You can upgrade to a Standard or Pro package to continue to use TRTC. You can also submit a ticket to get support from our team.
Note:
If your account (UIN) is created before March 07, 2023, pay-as-you-go is enabled by default for all your TRTC applications (SDKAppID). However, some features are only available in TRTC Standard and Pro, and to use those features, you need to buy a Standard or Pro package.
Starting from March 07, 2023, you will need to buy packages to use the following services.
We have ended beta testing for features including RTMP publishing, 3D spatial audio, and 2K/4K video quality. Starting from March 07, 2023, you will need to purchase different TRTC packages in order to use the features. For details about the features of different package editions, see Package Features.
Each application can be subscribed to only one package edition at a time.
For example, if the application “Application test_trtc” is already using a TRTC Standard package, you cannot upgrade it to TRTC Pro before the package expires. If you do want to change the package edition an application is subscribed to, please submit a ticket.

Package Features

Category
Item
Free (default edition)
Standard
Pro
Price
0 USD/month
499 USD/month
1,499 USD/month
Minutes
Free minutes
(deducts audio/video call and on-cloud recording durations)
10,000 minutes/month
10,000 minutes/month
10,000 minutes/month
Bonus minutes
(deducts audio/video call durations)
-
500,000 minutes/month
1,500,000 minutes/month
Pay-as-you-go upon exhaustion
(before the package expires)
Service suspension upon exhaustion
Basic TRTC services
Audio/Video call
On-cloud recording
On-Cloud MixTranscoding
-
Relay to CSS
Value-added TRTC services
Relay to third-party CDNs
-
AI noise suppression
-
Less stutter under poor network conditions
-
3D spatial audio
-
-
Scaled video coding
-
-
Region of interest coding
-
-
2K/4K video quality
-
-
Supported SDKs/Platforms
iOS/macOS
Android
Windows
Web
Electron
Flutter
React Native
iOS/macOS
Android
Windows
Web
Electron
Flutter
React Native
iOS/macOS
Android
Windows
Web
Electron
Flutter
React Native
Technical support
-
Response time:
5 day/12 hour
P1 - 2 hours
P2 - 6 hours
P3 - 12 hours
Response time:
7 day/24 hour
P1 - 1 hour
P2 - 4 hours
P3 - 8 hours
-
Ticket and email support
Ticket and email support
-
Telegram group
Telegram group
Note:
You get bonus minutes for purchasing a TRTC package. The minutes are valid for one month and can be used to deduct the audio/video call usage of your account. For details about pay-as-you-go upon exhaustion, see Billing of TRTC Services.

TRTC Team
January 10, 2023