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Introduction/

Introduction

You can develop and integrate as outlined in the steps below:
Steps
Operation
1
Refer to Quick Start to activate and finish configuring the Desk application.
2
For an integrated Agent Workstation, you may use it without developing. You may integrate it using the SDK to embed the Agent Workstation into your own system if needed.
For a detailed demonstration, please refer to the document Choose the appropriate solution.
3
For integrating User End, please refer to Integrating User End (No UI).
4
Administrators may refer to the Administrator Manual.
Agents may refer to the Agent Manual.