please select
Call
  • Web
    • Overview
      • Product Introduction
      • Activate the Service
      • Pricing
        • Free Minutes
        • Call Monthly Packages
        • Billing Explanation for Subscription Package Duration
    • Get Started
      • Run Sample Code
      • Integration (React)
      • Integration (Vue3)
      • Secure authentication with userSig
    • Basic Features
      • UI Customization
      • Configuring Nickname and Avatar
      • GroupCall
      • Floating Window
      • Custom Ringtone
      • Configure Resolution and Fill Mode
      • Monitoring Call Status
      • Language Settings
    • Advanced Features
      • Virtual Background
      • AI Noise Suppression
      • On-Cloud Recording
    • Client APIs
      • UIKit APIs
        • API Overview
        • TUICallKit
      • Engine APIs
        • TUICallEngine
        • TUICallEvent
    • Server APIs
      • Call Status Callback
        • Call Status Callback
        • Call Event Callback
        • Callback Configuration
          • API List for Callback Configuration
          • Establishing Callback Configuration
          • Retrieving Callback Configuration
          • Update Callback Configuration
          • Remove Callback Configuration
      • REST API
        • Introduction to REST API
        • Retrieve records via callId
        • Retrieve Records Based on Conditions
    • FAQs
      • All Platfroms
      • Web
      • ErrorCode
      • Release Notes
  • Android
    • Overview
      • Product Introduction
      • Activate the Service
      • Pricing
        • Free Minutes
        • Call Monthly Packages
        • Billing Explanation for Subscription Package Duration
    • Get Started
      • Run Sample Code
      • Integration
      • Secure authentication with userSig
    • Basic Features
      • UI Customization
      • Offline Call Push
      • Configuring Nicknames and Avatars
      • Group Call
      • Floating Window
      • Custom Ringtone
      • Monitoring Call Status
    • Advanced Features
      • Virtual Background
      • AI Noise Suppression
      • On-Cloud Recording
    • Client APIs
      • UIKit APIs
        • API Overview
        • TUICallKit
        • TUICallObserver
        • Type Definition
      • Engine APIs
        • TUICallEngine
    • Server APIs
      • Call Status Callback
        • Call Status Callback
        • Call Event Callback
        • Callback Configuration
          • API List for Callback Configuration
          • Establishing Callback Configuration
          • Retrieving Callback Configuration
          • Update Callback Configuration
          • Remove Callback Configuration
      • REST API
        • Introduction to REST API
        • Retrieve records via callId
        • Retrieve Records Based on Conditions
    • FAQs
      • All Platforms
      • Android
      • ErrorCode
      • Release Notes
  • iOS
    • Overview
      • Product Introduction
      • Activate the Service
      • Pricing
        • Free Minutes
        • Call Monthly Packages
        • Billing Explanation for Subscription Package Duration
    • Get Started
      • Run Sample Code
      • Integration
      • Secure authentication with userSig
    • Basic Features
      • UI Customization
      • Offline Call Push
        • VoIP
        • APNs
      • Configuring Nicknames and Avatars
      • Group Call
      • Floating Window
      • Custom Ringtone
      • Monitoring Call Status
    • Advanced Features
      • Virtual Background
      • AI Noise Suppression
      • On-Cloud Recording
    • Client APIs
      • UIKit APIs
        • API Overview
        • TUICallKit
        • TUICallObserver
        • Type Definition
      • Engine APIs
        • TUICallEngine
    • Server APIs
      • Call Status Callback
        • Call Status Callback
        • Call Event Callback
        • Callback Configuration
          • API List for Callback Configuration
          • Establishing Callback Configuration
          • Retrieving Callback Configuration
          • Update Callback Configuration
          • Remove Callback Configuration
      • REST API
        • Introduction to REST API
        • Retrieve records via callId
        • Retrieve Records Based on Conditions
    • FQAs
      • All Platform
      • iOS
      • ErrorCode
      • Release Notes
  • Flutter
    • Overview
      • Product Introduction
      • Activate the Service
      • Pricing
        • Free Minutes
        • Call Monthly Packages
        • Billing Explanation for Subscription Package Duration
    • Get Started
      • Run Sample Code
      • Integration
      • Secure authentication with userSig
    • Basic Features
      • UI Customization
      • offline Call Push
        • Notification
        • VoIP (Optional)
      • Configuring Nicknames and Avatars
      • Group Call
      • Floating Window
      • Custom Ringtone
      • Monitoring Call Status
    • Advanced Features
      • Virtual Background
      • AI Noise Suppression
      • On-Cloud Recording
      • Beauty Effects
    • Client APIs
      • API Overview
      • TUICallKit
      • TUICallEngine
      • TUICallObserver
      • Type Definition
    • Server APIs
      • Call Status Callback
        • Call Status Callback
        • Call Event Callback
        • Callback Configuration
          • API List for Callback Configuration
          • Establishing Callback Configuration
          • Retrieving Callback Configuration
          • Update Callback Configuration
          • Remove Callback Configuration
      • REST API
        • Introduction to REST API
        • Retrieve records via callId
        • Retrieve Records Based on Conditions
    • FQAs
      • All Platform
      • Flutter
      • ErrorCode
      • Upgrading
      • Release Notes
Call

Free Minutes

All Tencent Cloud accounts (UIN) that activate the TRTC Monthly Package or Call Monthly Package can receive a free package of time with 10,000 minutes every month within one year. Each account can have at most 10,000 free minutes per usage cycle. Free minutes can deduct your usage no matter whether your application is subscribed to TRTC or TRTC Call.
Note:
Free minutes expire at the end of each usage cycle and cannot be rolled over to the next cycle.
For example, if you receive the free minutes on November 15, 2022, they would be valid from November 15, 2022 to December 14, 2022.
You can view the validity of your free minutes in Package Management of the TRTC console.
Additional fees will be incurred only if your monthly usage exceeds 10,000 minutes. If the 10,000-minute Free Quota is deducted and no RTC-Engine Packages, Call Monthly Packages, Conference Monthly Packages, or Live Monthly Packages has been purchased, it will trigger the suspension of the application.
The following applies to accounts registered on or after February 21, 2023.
Free minutes are deducted at the following ratios:
Item
Actual Usage (Minutes)
Free Minutes Deducted
Audio calls
Video calls
Interactive live streaming
Audio
1
1
HD
1
4
FHD
1
9
2K
1
16
4K
1
36
On-cloud recording
Audio
1
1.5
HD
1
6.1
FHD
1
13.6
2K
1
24.2
4K
1
54.5
MixTranscoding
Audio
1
2
H.264-HD
1
6.1
H.264-FHD
1
14.1
H.264-2K
1
26.3
H.264-4K
1
70.7
H.265-HD
1
18.2
H.265-FHD
1
38.4
H.265-2K
1
70.7
H.265-4K
1
191.9
Recording delivered to Tencent Cloud
Audio
1
0.02
HD
1
0.13
Full HD
1
0.29
2K
1
0.58
4K
1
1.16
Recording delivered to a third party
Audio
1
0.13
HD
1
0.82
Full HD
1
1.72
2K
1
3.6
4K
1
7.19
Screen Recording
HD
1
14.1
Full HD
1
28.3
The following applies to accounts registered before February 21, 2023.
Free minutes are deducted at the following ratios:
Item
Actual Usage (Minutes)
Free Minutes Deducted
Audio calls
Video calls
Interactive live streaming
Audio
1
1
HD
1
4
FHD
1
9
2K
1
16
4K
1
36
On-cloud recording
Audio
1
1
HD
1
4
FHD
1
9
2K
1
16
4K
1
36