Free Minutes
All Tencent Cloud accounts (UIN) that have activated the TRTC monthly package (including Call, Conference, Live, RTC-Engine) can receive a free time package of 10,000 minutes each month within a year. A maximum of one free time package can be received per month, and the usage generated by all TRTC (including Call, Conference, Live, RTC-Engine) can be deducted.
Note:
Free minutes expire at the end of each usage cycle and cannot be rolled over to the next cycle.
For example, if you receive the free minutes on November 15, 2022, they would be valid from November 15, 2022 to December 14, 2022.
Additional fees will be incurred only if your monthly usage exceeds 10,000 minutes. If the 10,000-minute Free Quota is deducted and no RTC-Engine Packages, Call Monthly Packages, Conference Monthly Packages, or Live Monthly Packages has been purchased, it will trigger the suspension of the application.
The following applies to accounts registered on or after February 21, 2023.
Free minutes are deducted at the following ratios:
Item | Actual Usage (Minutes) | Free Minutes Deducted | |
Audio calls Video calls Interactive live streaming | Audio | 1 | 1 |
| HD | 1 | 4 |
| FHD | 1 | 9 |
| 2K | 1 | 16 |
| 4K | 1 | 36 |
On-cloud recording | Audio | 1 | 1.5 |
| HD | 1 | 6.1 |
| FHD | 1 | 13.6 |
| 2K | 1 | 24.2 |
| 4K | 1 | 54.5 |
MixTranscoding | Audio | 1 | 2 |
| H.264-HD | 1 | 6.1 |
| H.264-FHD | 1 | 14.1 |
| H.264-2K | 1 | 26.3 |
| H.264-4K | 1 | 70.7 |
| H.265-HD | 1 | 18.2 |
| H.265-FHD | 1 | 38.4 |
| H.265-2K | 1 | 70.7 |
| H.265-4K | 1 | 191.9 |
Recording delivered to Tencent Cloud | Audio | 1 | 0.02 |
| HD | 1 | 0.13 |
| Full HD | 1 | 0.29 |
| 2K | 1 | 0.58 |
| 4K | 1 | 1.16 |
Recording delivered to a third party | Audio | 1 | 0.13 |
| HD | 1 | 0.82 |
| Full HD | 1 | 1.72 |
| 2K | 1 | 3.6 |
| 4K | 1 | 7.19 |
Screen Recording | HD | 1 | 14.1 |
| Full HD | 1 | 28.3 |
The following applies to accounts registered before February 21, 2023.
Free minutes are deducted at the following ratios:
Item | Actual Usage (Minutes) | Free Minutes Deducted | |
Audio calls Video calls Interactive live streaming | Audio | 1 | 1 |
| HD | 1 | 4 |
| FHD | 1 | 9 |
| 2K | 1 | 16 |
| 4K | 1 | 36 |
On-cloud recording | Audio | 1 | 1 |
| HD | 1 | 4 |
| FHD | 1 | 9 |
| 2K | 1 | 16 |
| 4K | 1 | 36 |