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Ultra-low Latency
TRTC's ultra-low latency ensures global audio/video transmission under 300 ms and conversation latency under 1,000 ms, matching human response speed for a smooth, natural interaction and enhanced customer satisfaction.
Efficient Deployment
Tencent RTC supports a code-free Playground for quickly verifying solution in advance, and offers fast integration in 2-3 days with complete SDKs and APIs, reducing development time and costs for quickly launching intelligent applications.
Leading Audio Processing
TRTC Conversational AI solution offers customizable AI noise suppression and 3A echo cancellation, improving speech recognition and call quality for precise, high-definition AI dialogue across diverse scenarios.
Flexible Provider Stack
Compatible with global leading Large Language Models (LLM), Automatic Speech Recognition (ASR), and Text-to-Speech (TTS) models, users can effortlessly integrate by configuring their own keys, getting customized AI conversational support for businesses worldwide.
Human-like Natural Conversations
The Voice Activity Detection (VAD) enables intelligent interruption, ensuring AI communication with minimal lag or delay, allowing for conversation rhythm and response speed akin to human dialogue, closely mimicking human-like natural conversation.
Multi-modal AI Interaction
Tencent RTC's conversational AI solution provides advanced multimodal AI media processing and interaction capabilities, covering text, voice, video and digital people, capable of handling multimodal input and output.
Use Cases
Quickly Build Conversational AI for Different Scenarios
- Online Education
- Social Entertainment
- Call Center
- Productivity Tools
- Gaming
- IOT
- Healthcare
Use conversational AI to provide a more personalized educational experience
- AI Virtual Tutors
- Language Learning
- Instant AI support
- Personalized Practice
Integrating voice capabilities allows for the creation of virtual teaching assistants that mimic real-time human interaction, providing personalized instruction and responsive feedback within educational scenarios.
Elevate social interactions and entertainment experiences with conversational AI
- Virtual AI Companion
- Character AI Dialogue
- Live AI Host
- Metaverse
Utilizing conversational AI combined with real-time interaction capabilities to understand user intentions and provide corresponding feedback, delivering a more realistic and personalized social entertainment experience for users.
Elevate call center operations with conversation AI
- AI Customer Service
- AI Sales Consultant
- Intelligent Outbound Calling
- E-commerce Assistant
Conversational AI in call centers, powered by RAG and voice interaction, provides a rich, real-time customer service experience. It reduces costs and enhances service efficiency.
Enhances player immersion and ealistic interactions with conversational AI
- AI Enhanced NPC
- Voice-Based Interaction
- Intelligent Opponents
- Personalized Player Experience
Conversational AI enriches gaming by providing interactive, context-aware NPC dialogues and voice interactions, creating a more engaging player experience.
Enhances IoT hardware with voice interactions and control using conversational AI
- Smart Home Control
- Vehicle Personal Assistant
- Intelligent Wearable Devices
- Voice-Activated Devices
IoT hardware integrates with conversational AI to facilitate intuitive voice commands and AI-driven insights, streamlining operations and enhancing user interactions across various industries.
Conversational AI enhances the efficiency of health monitoring and clinical diagnoses
- Mental Health Support
- 24/7 Health Assistants
- Telemedicine Integration
- Intelligent Symptom Checking
Conversational AI streamlines health monitoring with personalized insights and boosts clinical efficiency for faster, more accurate diagnoses.
The Tencent RTC Conversational AI solution includes built-in Automatic Speech Recognition (ASR) and interruption handling, allowing customers to flexibly access specified Large Language Modeland (LLM) and Text-to-Speech (TTS) model services to create natural and smooth conversational AI features that better fit business scenarios.
Global Network Coverage
Available in over 200 countries and regions worldwide, it achieves ultra-low latency and high resilience in weak network environments, ensuring high-quality audio and video transmission even in complex network conditions.
Real-Time Intelligent Interaction
Through ultra-low latency real-time voice technology, users can engage in natural and smooth conversations with advanced AI models, making interactions as effortless as talking to a real person.
High-Quality Audio Experience
It integrates industry-leading speech recognition and synthesis technologies, ensuring accurate speech-to-text conversion and natural, emotionally rich AI voice responses, significantly enhancing user experience.
Simplified Development Process
Out-of-the-box solution that allow developers to quickly and seamlessly integrate AI dialogue into applications without dealing with complex technical details, significantly shortening product development cycles.
Privacy and Security
Tencent RTC utilizes advanced data encryption and privacy protection technologies to ensure the security of user voice interaction data, meeting the compliance requirements of various industries around the world.
Multi-Scenario Adaptation
Flexibly applied in customer service, social entertainment, online education, smart hardware, and other fields, meeting AI conversation needs across different industries and helping businesses quickly achieve intelligent upgrades.
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Related Resources
Development Docs
Get development documents for building up Conversational AI.
Solution Architecture
Details about the architecture of Tencent RTC Conversational AI.
Pricing
Get the pricing details about the Conversational AI Solution.
