USE CASES
Enjoy Interactive Shopping Experience Across Various Scenarios
- Live Shopping
- In-App Messaging
- Customer Service Consultation
- Virtual Try-On
Drive Sales with Immersive Live Stream Commerce
- Real-Time Video Streaming with Ultra-Low Latency
- Virtual Gifting, PK Battles, and Audience Interaction Tools
- Interactive Product Demonstrations and Instant Q&A
Creating a stable online live streaming environment for millions of people, allowing consumers interact in real-time with hosts, ask questions, and receive immediate feedback.
Seamless Shopping Communication Hub
- Real-Time Customer-Merchant Chat
- Rich Media Message Support
- Order Status Notifications
- Group Chat for Team Selling
Integrated chat connects buyers, sellers, and support. Enables rich media sharing, order tracking, promotions, and smart alerts – boosting satisfaction and sales through immersive engagement.
AR Virtual Try-On for Diverse Products
- Real-time AR makeup/Glasses/Headwear/Rings simulation
- Advanced AI Recognition & Real-Time Processing
- Customizable Professional Creation Tools
Enable customers "try before you buy" with millimeter-precise AR overlays. Shoppers virtually try on eyewear, lipstick, headwear, or jewelry, eliminating hesitations and boosting buying intent and conversions.
Why Choose Tencent RTC Retail Ecommerce Solutions?
Live
Complete Live Shopping Solution
Provide standardized live streaming solutions. Quickly build an interactive platform with bullet comments, live interaction, and gifting. Features include beauty filters, multi-resolution adaptation, and a global acceleration network. The modular design suits live shopping events, with business integration in a week.
Chat
All-in-One E-Commerce Messaging
Power your retail business with our feature-rich messaging solution that includes customer-merchant chat, order notifications, team collaboration, and community engagement tools. With ready-to-use UIKits and robust APIs, quickly deploy messaging features that drive customer satisfaction and sales conversion.
