Objective
This Jump Start Solution Guide helps you:
- 💡 Understand Tencent RTC’s retail e-commerce solution and products.
- 📃 Obtain guidance for building various applications for retail e-commerce scenarios.
- 🚀 Quickly implement real-time interaction applications for retail e-commerce scenarios.
Introduction of Tencent RTC
Tencent Real-Time Communication (Tencent RTC) provides all-in-one audio/video communication products and solutions. With scenario-based SDKs and UIKits, it seamlessly supports real-time interactive scenarios such as low-latency, high-concurrency, and highly reliable audio/video calls, live streaming with real-time engagement, 1v1 messaging, and group chat.
Products for Building Retail E-Commerce Solutions
| Product | Purpose in Retail E-Commerce Solutions |
|---|---|
| Live | Build a real-time interactive live shopping platform. |
| Chat | Develop a one-stop e-commerce messaging system. |
| Call | Achieve an audio & video calling customer service and consultation system. |
| Beauty AR | Implement advanced AR virtual try-on. |
Use Cases Implementation
TRTC offers a variety of out-of-the-box UIKit solutions and real-time interactive products, enabling quick integration and scenario implementation with just a few lines of code.
⬇️ Continue to explore all the Use Case Implementations.
Live Shopping
- Product: Live
- Features: Quickly build an interactive platform with bullet comments, live interaction, and gifting. Features include beauty filters, multi-resolution adaptation, and a global acceleration network. The modular design suits live shopping events, with business integration in a week.
- Integration Guide for Video Live Streaming
E-Commerce Messaging
- Product: Chat
- Features: Power your retail business with our feature-rich messaging solution that includes customer-merchant chat, order notifications, team collaboration, and community engagement tools. With ready-to-use UIKits and robust APIs, quickly deploy messaging features that drive customer satisfaction and sales conversion.
- Integration Guide for Chat
Customer Service and Consultation
- Products: Call
- Features: Enable one-on-one consultations with high-quality audio and video calling, screen sharing, and recording capabilities for superior customer service
- Integration Guide for Audio/Video Calling
AR Virtual Try-On
- Product: Beauty AR
- Features: Enable customers "try before you buy" with millimeter-precise AR overlays. Shoppers virtually try on eyewear, lipstick, headwear, or jewelry, eliminating hesitations and boosting buying intent and conversions.
- Integration Guide for AR Virtual Try-On
FAQs
Q: Which platforms and devices does Tencent RTC support?
A: Tencent RTC supports cross-platform integration, including iOS, Android, Windows, macOS, Web, etc. Developers can achieve multi-device interoperability via unified APIs.
Q: Does Tencent RTC support global service coverage?
A: Yes. Tencent RTC leverages Tencent Cloud’s 70+ global zones across North America, Europe, Southeast Asia, etc., ensuring low-latency access. Data residency options are provided for regional compliance.
Q: How does Tencent RTC handle user privacy and data protection?
A: Tencent RTC complies with global regulations (e.g., GDPR, CCPA). Data is encrypted via AES-256 during transmission and storage. Developers can configure data residency zones via the console to meet local compliance.
Q: How to ensure service stability under high concurrency?
A: Tencent RTC utilizes Tencent Cloud’s global infrastructure, supporting tens of millions of concurrent users. Features include auto-scaling, load balancing, and multi-region disaster recovery.
Q: Is there a free trial available?
A: Yes. New users can access free tier services, including 10,000 free minutes monthly, 100 free MAU monthly and free trial for each product up to 140 days. Start your trial via the Tencent RTC Console after registration.
Q: How to get discounts when purchasing TRTC products?
A: Tencent RTC offers up to 90% off for the first month exclusively for new users. Check the Promotion Page for eligibility details. For enterprise-level customized pricing (e.g., high concurrency or long-term partnerships), contact us to tailor a plan for your needs.
Q: How to contact technical support or report issues?
A: Available channels:
Documentation: Tencent RTC Docs
WhatsAPP Group: https://chat.whatsapp.com/Gfbxk7rQBqc8Rz4pzzP27A
Telegram Group: https://t.me/+EPk6TMZEZMM5OGY1