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2023 Gartner® Magic Quadrant™ for CPaaS (Communications Platform as a Service)

Tencent RTC - Dev Team

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We are named a Challenger in the 2023 Gartner® Magic Quadrant™ for CPaaS, based on ability and completeness of vision. We also ranked highest in Asia in the Video Use Case in the Critical Capabilities report for CPaaS.

Other Recognitions and Awards

In addition to being named a Challenger in the 2023 Gartner® Magic Quadrant™ for CPaaS, we have also been recognized in several other reports and awards:

 Frost & Sullivan: Asia-Pacific Media Service Market Report, 2022: ranked as a leader in the Asia-Pacific region and placed first in terms of overall competitiveness

 Gartner Critical Capabilities report for CPaaS, 2023: ranked highest in Asia on the Video Use Case

 Gartner Market Guide for Communications Platform as a Service (CPaaS), 2022: recognized as a Representative Vendor

Our Strengths Recognized by Gartner

The cloud provider is active in areas besides CPaaS, such as infrastructure as a service (IaaS), platform as a service (PaaS), SaaS, gaming, digital content and meetings. Tencent owns communications and social services WeChat and WeCom (enterprise version of WeChat).

 Scale to support applications in gaming, e-commerce and education to serve millions of customers.

 Strong real-time capabilities in video streaming, audio, WebRTC, noise reduction and codecs. Common use cases include enterprise meetings, education, gaming and social media.

 Good at offering its own solutions as well as providing a platform for other vendors to build their solutions. Example solutions include CDP, contact center, telemedicine, and e-commerce.

About Report

Gartner released the 2023 "Magic Quadrant™ for Communications Platform as a Service" report, and Tencent Cloud was recognized as a “Challenger". Notably, Tencent Cloud ranked highest in Asia, based in the Video Use Case in the Gartner Critical Capabilities report for CPaaS.

Read the report, you will learn

- Evaluation Criteria for the Magic Quadrant for Communications Platform as a Service

- Strengths and cautions of Communications Platform as a Service

- Market trend of Communications Platform as a Service

How to Get The Report?

Click here and write down '2023 Gartner' in the 'How may we help you?' box.

Source:

Gartner: Magic Quadrant for Communications Platform as a Service, Lisa Unden-Farboud, Daniel O'Connell, Ajit Patankar, Brian Doherty,18 September 2023

Gartner: Critical Capabilities for Communications Platform as a Service, Ajit Patankar, Daniel O'Connell, Brian Doherty, Lisa Unden-Farboud, 18 September 2023

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