Financial Services Solutions

USE CASES

Real-Time Communication Pioneering a New Financial Future

Institutions use HD video and AI chatbots for remote consultations and services, ensuring compliance and efficiency.

Real-Time Video Consultations
AI Chatbots Support & Human Handoff
Remote Assistance & Troubleshooting

Socialize payments with red packets to drive user acquisition and enable chat-based payments and transaction confirmations.

Social Red Packets & User Acquisition
Chat-Embedded Payments & Transfers
Transaction Confirmation & Receipt Sharing

Leverage IM to instantly push transaction alerts and balance changes. Also, build an active in-app community to facilitate user communication and information sharing. When suspicious activity is detected, the system can instantly push fraud alerts to enhance account security.

Account Balances & Transaction Alerts
Community Chats & Info Sharing
Account Security & Fraud Alerts

The Official Channels solution provides subscription-based communication and content distribution services. Enterprises can publish articles and rich-media messages, directly delivering news and updates to users to enhance brand influence and integrate services.

Real-Time Information Broadcast
Brand Enhancement
Services Integration

Elevate social interactions and entertainment experiences with conversational AI.

1-on-1 Video Wealth Advisory
Live Research & Online Roadshows
Expert Seminars & Group Interaction

Host large-scale HD online events. Use real-time interactions to effectively reach viewers and boost engagement and marketing conversions.

Live Broadcasts for Product Launches
Online Client Education Seminars
Real-Time Interaction & Conversion

PRODUCTS

Tencent RTC Products for Real-Time Financial Interaction

Call

High-Quality Real-Time Audio & Video, Building Trust in Financial Services

Tencent RTC Call provides secure and stable one-on-one and group audio and video calling, empowering high-value financial scenarios such as remote signing and online customer service.

Chat

Low-Latency Messaging, Keeping Your Clients Connected at All Times

Tencent RTC Chat enables real-time messaging, as well as secure multimedia and file sharing, and supports transaction-related information to foster a connected, compliant, and trustworthy financial ecosystem.

Live

High-Quality Real-Time Live Streaming, Reshaping Financial Interactions

Tencent RTC Live UI Kit delivers a pre-built live stream architecture tailored for finance, including interactive Q&A and screen sharing, enabling rapid deployment of high-security live streaming scenarios.

RTC Engine

Real-Time Communication Engine, Powering Immersive Financial Interactions

Tencent RTC Engine provides robust audio and video processing, supporting high-concurrency, low-latency, and can integrate with AI roles to create always-available, trusted conversational experiences.

ADVANTAGE

Why Choose Tencent RTC Financial Services Solutions

Global Deployment Optimized

200+ countries covered with localized nodes in Asia-Pacific, North America, and Europe, enabling seamless global access and <300ms latency.

Ultra-low Latency

Self-developed multi-path routing algorithms dynamically optimize global traffic, achieving <300ms end-to-end latency for real-time cross-border interactions.

High Stability and Quality

Supports 10M+ concurrent users with 80% packet loss and 1000ms jitter resistance, delivering high-definition communication quality even in low-bandwidth environments.

Rapid Integration with UIKits

Provides out-of-the-box UIKits for multiple scenarios and cross-platform SDKs that significantly reduce development costs and shorten time-to-market.

Full-Platform Compatibility

Supports integration across Web, iOS, Android, Windows, Mac, Flutter, etc. Optimized for 20,000+ device models to ensure consistent cross-device experiences.

Global Compliance and Security

Certified with ISO, CSA, NIST, etc. and compliant with GDPR and CCPA regulations. End-to-end encryption safeguards security and data transmission integrity.

SUCCESS STORIES

5000+ Brands That Trust Tencnet RTC Communication Solutions

moomoo

A one-stop digital finance service platform launched by Futu for global investors. It integrates features such as trading, quotation, news, and social networking.

Requirements

Stock market trends monitoring, live streaming, in-app chat, reliable messaging, and security and compliance.

Solutions

With Chat server APIs, it can update stock prices in real time.
moomoo users can chat with each other and fund managers with Chat's one-to-one chat and live streaming features. moomoo uses customer service chat to engage users effectively.
Chat is backed by 13 international compliance certificates and achieves over 99.99% service availability and message deliverability for moomoo.

moomoo

A one-stop digital finance service platform launched by Futu for global investors. It integrates features such as trading, quotation, news, and social networking.

Requirements

Stock market trends monitoring, live streaming, in-app chat, reliable messaging, and security and compliance.

Solutions

With Chat server APIs, it can update stock prices in real time.
moomoo users can chat with each other and fund managers with Chat's one-to-one chat and live streaming features. moomoo uses customer service chat to engage users effectively.
Chat is backed by 13 international compliance certificates and achieves over 99.99% service availability and message deliverability for moomoo.

JOOX

A popular music app in Southeast Asia with over 150 million downloads worldwide.

Requirements

In-app chat, global messaging, and music-based social networking.

Solutions

JOOX has live audio/video chat rooms with an unlimited number of users and allows them to send on-screen comments, likes, and gifts for high-quality interactions.
APIs for Android and iOS can be quickly integrated into apps to enable users to socialize and improve user retention.
Chat has independent IDCs in Singapore, Germany, India, Korea, and United States and deploys over 2,800 cache and access nodes in six continents to ensure reliable global messaging.

WeSing

A globally popular karaoke-based social networking app with over 150 million downloads worldwide.

Requirements

Interactive karaoke, in-app chat, and live streaming.

Solutions

WeSing uses Chat with RTC Engine to provide a powerful karaoke experience such as duets and room member management.
WeSing provides live audio/video chat rooms with an unlimited number of users. Users can send on-screen comments, likes, and gifts for interactions.
APIs for Android and iOS can be quickly integrated into apps to enable users to socialize and improve user retention.

Habby

A world-famous shooting game launched by Habby. It was ranked top 10 in App Store download charts in 46 countries/regions.

Requirements

In-game chat, in-game group chat, and global messaging.

Solutions

With Chat, Archero players enjoy powerful chat features with diverse message types including text, emojis, and custom messages.
Chat brings Archero players who pursue shared interest together and lets them team up for battles. With group member profile feature, players' levels and badges can be easily displayed.
Chat has independent IDCs in Singapore, Germany, India, Korea, and United States and deploys over 2,800 cache and access nodes in six continents to ensure reliable global messaging.

PixelMax

PixelMax is an award-winning platform and infrastructure enabling enterprises to deploy high-quality 3D metaverse on a large scale globally.

Requirements

Group audio and video calls, low-latency live streaming, global deployment.

Solutions

TRTC rapidly developed a low-cost, low-latency, high-quality interactive audio and video service for PixelMax.
TRTC supports tens of millions of concurrent requests, SLA guaranteeing 99.9% availability, and offers open-source UI kits for simplified development.
Tencent Cloud's global reach allows PixelMax to provide low-latency user experiences worldwide. The media services and Web3 ecosystem hold great potential in the Asia-Pacific market, offering more opportunities for PixelMax.

VooV Meeting

A video conferencing solution for users in over 100 countries/regions.

Requirements

In-meeting chat, member permission management, and global messaging.

Solutions

VooV Meeting uses Chat APIs to allow meeting attendees to send various types of messages including text, images, and custom messages.
VooV Meeting uses Chat's signaling management feature to implement meeting control features such as managing and muting attendees and inviting users to join meetings.
Chat has independent IDCs in Singapore, Germany, India, Korea, and United States and deploys over 2,800 cache and access nodes in six continents to ensure reliable global messaging.