AI CUSTOMER SERVICE SOLUTION

TenChaty AI: Smart AI Chatbot for E-Commerce

Automatically resolve 80% of common pre-sale and post-sale questions, boosting customer satisfaction.
What is TenChaty AI

​24/7 customer support for your Shopify shop? Done in 3 minutes

Implement AI customer service on your shop. It's that simple
Head to the Shopify App Store and complete the installation with just one click.
USE CASES

Build your AI customer support for your own store

Not just support, but sales
Not just support, but sales
Actively recommends products and checks inventory with 90%+ intent accuracy, resolving queries 24/7.
Data-Driven
Data-Driven
Gain real-time visibility into support performance and customer trends to drive data-backed business growth.
Turn chats into customers
Turn chats into customers
Automate lead capture, offer one-click order tracking, and utilize behavioral insights to identify high-intent buyers.
Sell worldwide
Sell worldwide
Seamless 30+ language translation and global network coverage ensure you never miss a customer, anywhere.
ADVANTAGES

Why choose TenChaty AI

    Parallel Agent Intelligence

    Powered by our Parallel Agent architecture, TenChaty AI goes beyond simple Q&A. It can precisely identify complex intents, distinguishing between pre-sales inquiries, post-sales complaints, and casual chats. It ensures a seamless handover to human agents when needed.

    Conversion-Driven Interaction

    Designed to sell, not just support. With features like Smart Product Cards and proactive recommendations, the AI acts as a 24/7 sales associate, turning conversations into orders and boosting pre-sales conversion rates by up to 30%.

    Deep E-commerce Integration

    Seamlessly integrated with Shopify, enabling real-time access to product inventory, order status, and logistics tracking. Customers can self-serve for order tracking, while agents get a 360° view of customer carts and history in the unified Inbox.

    Simplified Development Process

    Out-of-the-box solution that allow developers to quickly and seamlessly integrate AI dialogue into applications without dealing with complex technical details, significantly shortening product development cycles.

    Enterprise-Grade Privacy & Control

    We prioritize your data security with advanced encryption and strict compliance. Furthermore, our flexible Knowledge Base management gives you full control over AI responses, preventing hallucinations and ensuring brand consistency.

    Global Operations Ready

    Break down language barriers instantly. With built-in high-fidelity translation for 30+ languages and global server coverage, your team can engage with customers worldwide as if they were locals, ensuring no lead is lost due to language gaps.

ISMS
ISO 27001
ISO 27017
ISO 27018
CSA STAR
dnv
ISO 27701
ISO 29151
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