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Your Complete Guide for Livestream Shopping

Tencent RTC-Dev Team
Spt 2, 2024

Welcome to your ultimate guide for successful and thriving livestream shopping. This innovative retail trend transforms how people shop online. It innovatively combines the thrill of live video with the convenience of instant direct purchases.

We made this guide to make livestream shopping easy to understand so that you can boost sales for your amazing product lineup. So let’s get started.

What is Livestream Shopping?

Livestream shopping is a retail trend wherein you blend live video streaming with online shopping. It typically involves live video sessions where a host showcases products, provides demonstrations, and interacts with viewers in real time.

In the livestream shopping format, viewers get the following benefits:

  • Ask questions in real time
  • Get more detailed information
  • Make direct purchases during the livestream

Undoubtedly, livestream shopping effectively fuses entertainment and commerce. It also leverages the immediacy and engagement of live video.

The growing popularity of social media and video platforms contributes to the rise of livestream shopping. These platforms provide a familiar and interactive environment where users are already accustomed to spending time. Thus, livestream shopping has become a compelling way for brands to connect with their audience, drive sales, and create a unique sense of community around their products. 

How Does Livestream Shopping Work?

Livestream shopping works by combining live video broadcasting with interactive features that could facilitate direct purchasing.

Here’s a step-by-step look at how it typically functions:

  1. Setup and planning: Before going live, brands or influencers plan the livestream session. This includes selecting the products to be featured and setting up the streaming environment. Preparing any promotional materials or offers is also part of this step.
  2. Broadcasting: During the livestream, hosts present and explain their products. They simultaneously answer questions from viewers. This live format leads to spontaneous interactions and real-time feedback.
  3. Interactive Features: Most livestream shopping platforms come with interactive elements. These may be clickable product links, live chat, and real-time polls. These are beneficial to viewers as they can engage directly with the content. Making purchases via the mentioned features without leaving the livestream is another advantage.
  4. Purchasing: Viewers become instant customers because they can make direct purchases through the livestream shopping apps. Product information, prices, and purchase links are usually displayed in real time. By doing so, viewers become more interested in the livestream.
  5. Follow-up: Once the livestream ends, hosts may record their livestream which their viewers can easily access. Brands and online sellers can use this opportunity to engage with viewers who missed the live event and continue driving sales.

10 Best Live Shopping Apps

Thanks to the technological advancements we have today, one can access several live shopping applications. Here are 10 of the best livestream shopping apps.

Instagram Live

Instagram Live is a popular feature of Instagram. It allows users to broadcast live videos to their followers. Instagram Live is an excellent platform for brands to explain their products, engage with their audience, and produce sales.

Pros:

  • Wide audience reach
  • Integration with Instagram features
  • Interactive tools
  • Ease of use

Cons:

  • Limited E-commerce features
  • No direct sales integration
  • Time limit

YouTube Live

YouTube Live provides a robust platform for livestreaming with a wide reach. Brands utilize YouTube Live for live product demonstrations, Q&A sessions, and more. This platform supports high-quality video and integrates with YouTube’s extensive ecosystem.

Pros:

  • High-quality streaming
  • Wide reach and searchability
  • Monetization options
  • Integration with YouTube’s ecosystem

Cons:

  • Complex setup
  • Limited interactive features
  • High competition

TikTok

TikTok has rapidly become a major player in the livestream shopping space. It is known for its engaging short-form video format. TikTok is also equipped with interactive features, making it an ideal platform for reaching younger audiences.

Pros:

  • Engagement and virality
  • Creative tools
  • High-viewer engagement

Cons

  • Short content format
  • Less mature e-commerce features

Restream

Restream is a versatile platform that allows users to stream live video to multiple channels simultaneously. This app is a great choice for brands looking to expand their reach by broadcasting to different platforms such as Facebook, YouTube, and LinkedIn all at once.

Pros:

  • Multi-channel streaming
  • Comprehensive analytics
  • Custom branding

Cons:

  • Expensive pricing
  • Can be too complex for beginners
  • Dependence on external platforms

Amazon Live

Amazon Live is specifically designed for shopping on Amazon. It helps sellers to showcase their products through live video. Amazon Live also provides a seamless purchasing experience directly on Amazon’s platform.

Pros:

  • Integrated shopping experience
  • Large audience reach
  • Ease of use
  • Product discovery

Cons:

  • Limited customization
  • Amazon-centric

Firework

Another versatile live-streaming app is Firework. It is designed to enhance live and on-demand streaming experiences. This allows the creators to showcase their products to their audience through a variety of features. Firework is capable of live streaming and simulcasting.

Pros:

  • Free to use
  • Ease of use
  • Simulcasting capabilities
  • Media amplification
  • Video email embedding

Cons:

  • Potential learning curve
  • Limited E-commerce integration

Channelize

Channelize.io is a live video commerce platform designed to integrate seamlessly with existing e-commerce websites and mobile apps. It enables brands to offer live shopping experiences, enhancing real-time buyer engagement and boosting sales.

Pros:

  • Seamless integration
  • Brand perception
  • Boosts informed purchases for viewers

Cons:

  • Costs consideration
  • Limited free options

LiveMeUp

LiveMeUp refers to a live video shopping platform designed to integrate seamlessly with Shopify stores. This app offers an enhanced e-commerce experience through live video and shoppable videos. The platform combines the interactivity of social media with the efficiency of e-commerce. The outcome is an immersive shopping experience for viewers.

Pros:

  • Customizable appearance
  • Seamless Shopify integration
  • Powerful analytics
  • Social media restreaming

Cons:

  • Limited to Shopify
  • Some advanced features need to be learned

Smartzer

Smartzer is a platform that brings innovation to shoppable videos, allowing users to integrate clickable hotspots within their video content. This functionality enhances customer engagement. It enables viewers to explore and purchase products directly from the video. Additionally, Smartzer supports live shopping events. Thus, with the help of Smartzer, businesses can interact with their audience in real time.

Pros:

  • Notable user-friendly interface
  • Reusable live shopping videos
  • Enhanced viewer engagement

Cons:

  • Complex pricing
  • Technical issues may arise

Bambuser

Bambuser is a leading SaaS provider specializing in livestream shopping experiences. This innovative platform caters to businesses looking to enhance their online shopping environments through high-quality live streaming and interactive features. Bambuser supports both live and pre-recorded content, making it a versatile choice for various e-commerce needs.

Pros:

  • Flexible streaming options
  • E-commerce integrations
  • Chatbot
  • Multi-platform sharing

Cons:

  • Costly membership
  • No audience targeting

Streams.live

Streams.live is a live video shopping platform that enables customers to purchase products directly from live video sessions. The platform offers both a dedicated iOS app and web-based streaming options, allowing users to broadcast live on their own web pages and across social media platforms. A unique aspect of Streams.live is its ability to facilitate the sale of NFTs (non-fungible tokens) during live streams.

Pros:

  • User-friendly interface
  • Shopify integration
  • Allows NFT selling and minting

Cons:

  • Scalability issues
  • No audience targeting

Discover Tencent RTC Livestreaming Service

Take your live broadcasts to new heights with Tencent RTC Live streaming Service. Our platform is tailored for content creators and event organizers who demand excellence. Enjoy unmatched flexibility, viewer engagement, and top-tier stream quality for all your live content needs.

Customizable: Tailor every aspect of your live streaming experience with our customizable layouts, UI Kits, and development tools. From layout and resolution to audio and beautification features, create a unique streaming platform that perfectly suits your brand.

Interactivity: Engage your audience like never before with real-time chats, custom emoticons, and the ability to send virtual gifts. Plus, our multi-guest feature allows audience members to join the live stream as guests, adding an extra layer of interaction.

Outstanding Streaming Quality: Enjoy smooth, real-time streaming with less than 300ms latency. Our optimized network and efficient coding technology ensure seamless and immediate interaction between anchors and viewers.

Advanced Features: Enhance your stream with face beautification options, audience tagging, and cloud recording capabilities. Keep track of audience engagement and create memorable live-streaming experiences.

Want to build a similar Live Shopping app or platform? Beginning with account sign up

Sign up

Best Practices and Tips for Live Shopping

To make the most out of livestream shopping, here are some best practices and tips for you:

  1. Plan your content. Prepare a detailed plan before you go live. This can include the lineup of products you’ll showcase, the key points you want to highlight, and special offers.
  2. Engage with your audience. Interaction is a key component for successful livestream shopping. Encourage viewers to ask questions, make purchases, and provide feedback.
  3. Promote your livestream. Use social media, email marketing, and other channels to promote your upcoming livestream. Build anticipation and remind your audience to tune in.
  4. Use high-quality equipment. Invest in good lighting, sound, and video equipment. By so doing, you ensure a professional and visually appealing livestream.
  5. Provide clear product information. Make sure that you clearly display product information, purchase links, and prices. The easier you make it for viewers to understand and act on their interests, the better.
  6. Offer exclusive deals. Incentivize your audience by giving them exclusive discounts or promotions as they participate in your livestream shopping. 
  7. Monitor performance. Use analytics tools to track the performance of your livestream. Analyze viewer engagement, sales data, and feedback to continuously improve your live shopping strategy.

Conclusion

Livestream shopping represents an efficient and engaging way to connect with customers, showcase products, and convert them into sales. By understanding how livestream shopping works, online business owners can harness the potential of this online retail trend. The outcome is they can enhance their e-commerce strategies and build stronger relationships with their audience.

FAQs

What Are the Elements of Live Shopping?

Live shopping involves video broadcasting, interactive features, clickable product links, real-time product demonstrations, and the ability for viewers to make purchases directly during the livestream. These elements combine to create an engaging and seamless shopping experience.

What Are the Benefits of Participating in Live Shopping?

Here are some benefits that may come when you are participating in live shopping:

  • Audience engagement
  • Real-time product explanation
  • Higher conversion rates
  • Building a strong online community

What Types of Live Shopping Platforms Are There?

There are various types of livestream shopping platforms, including social media platforms (e.g., Instagram Live, TikTok), dedicated livestream shopping apps (e.g., Amazon Live, Bambuser), and multi-channel streaming services (e.g., Restream). Each platform offers unique features and capabilities to suit different types of live shopping events and audiences.

If you have any questions or need assistance online, our support team is always ready to help. Please feel free to Contact us or join us on Telegram or Discord. For technical problems, you can also get help directly from developers on Stack Overflow.