2024 Gartner® Magic Quadrant™ for CPaaS
We are named a Challenger in the 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS), leading in execution among Asia-Pacific cloud service providers.
TRTC Solutions
Tencent RTC (TRTC) focuses on providing audio & video interactive solutions for two major scenarios: multi-party audio & video calls and low-latency interactive live streaming. It supports up to 3 billion minutes of upstream duration daily. In real-world testing, TRTC demonstrates an over 80% packet loss resistance and can tolerate network jitter of over 1000ms. This means that users can maintain high-quality audio & video communication even in weak network conditions.
TRTC has established dedicated overseas sites tailored to various scenarios, offering a range of products such as Call, Conference, Beauty AR, and RTC Engine. Through the creation of a new audio & video service brand, the provision of exceptional user interface and localized functionalities, TRTC facilitates the rapid expansion of enterprises into international markets.
Global Enhancements
Currently, TRTC has served numerous industries in the fields of gaming, live streaming, cross-border e-commerce, finance, and more. We have provided comprehensive, user-friendly, and stable audio & video communication solutions, supporting the international business expansion of these enterprises.
Allo Bank, a prime example, by combining TRTC and Chat capabilities, Allo Bank can offer a comprehensive range of customer service methods, enabling them to efficiently respond to customer needs. This integrated approach warrants enhanced customer satisfaction and streamlines communication processes for Allo Bank.
Integration with AI
Additionally, TRTC has implemented an innovative Conversational AI solution that enables LLM (Large Language Model) vendors to streamline the development of real-time audio & video interactive features. This groundbreaking solution empowers users to engage in seamless, real-time interactions with AI through more intuitive and natural means, such as voice communication.
Using TRTC, combined with third-party large models and TTS, you can easily create an AI real-time interactive experience comparable to that demonstrated by GPT-4o and apply it to your business scenarios.
Establishing a global business landscape is crucial for high-quality development. AI is key, enabling businesses to expand their innovative initiatives. We are committed to technological advancements, product refinement, and solution development to support digital transformation and globalization.
Source
Gartner, Magic Quadrant for Communications Platform as a Service, 24 June 2024
Gartner, Market Share: All Software Markets, Worldwide, 2023, 22 April 2024
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